First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Clear communication and going above and beyon the call of duty to explain terms and procedures with patience and professionalism.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm delighted to hear that you found the communication clear and appreciated the extra effort taken to explain terms and procedures. It was a pleasure assisting you, and I am grateful for your kind words.
Clear communicator, explained complicated tasks in easy-to-understand terms, helped me through every step of the process!
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm thrilled to hear that I could assist you effectively by simplifying the process and ensuring clear communication every step of the way. Thank you for your wonderful feedback, Heather. It was a pleasure working with you!
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Mike was very professional and transparent about costs, interest rate, and the whole process. Very easy to work with.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm so happy to hear that you found the process transparent and easy to navigate. It was a pleasure working with you, Ken, and I appreciate your kind words about my professionalism. If you have any further questions or need assistance in the...
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Fairly easy process with good rates
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While the overall experience was great. Please try to educate customers on the internal processes and timelines so they are aware about every internal step and time it takes
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you for your valuable feedback, Chandra. I'm glad to hear that your overall experience was positive. I appreciate your suggestion about improving communication on internal processes and timelines. Your input will help us enhance our customer...
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Brian was very friendly and pleasant to talk to. He was very knowledgable about the processes and guided me through the steps to purchase a home remotely. That's something I've never done until working with Brian. He kept his cool when stressful...
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Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm thrilled to hear that your experience purchasing a home remotely was a success. It was a pleasure guiding you through the process and ensuring everything was completed on time. Thank you for your kind words and for trusting me to assist...
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Knowledgeable, provided sound advice, and made proper accommodations to meet my needs.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm pleased to hear that you found my advice helpful and that I could accommodate your needs effectively. It was a pleasure assisting you, and I appreciate your feedback.
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Everyone was great!
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm so happy to hear that you had a great experience with myself and First Federal, Diane. It was a pleasure assisting you, and I appreciate your positive feedback! I look forward to reaching out again once the rates start dropping. Thank you,...
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Robb was available to answer questions and provide guidance throughout the process. He and his team were able to get us what we needed efficiently and were very easy to work with.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm thrilled to hear that you found the process efficient and that I could assist with your questions and guidance. It was a pleasure working with you, and I appreciate your kind words about our team at First Federal Bank.
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Matt is knowledgable and very responsive and was helpful in explaining assumable VA loans to our realtor and the realtor's loan provider.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that you found my assistance helpful, especially in explaining assumable VA loans. It was a pleasure working with you and your team. If you have any more questions or need further assistance, feel free to reach out.
3001–3010 of 14154
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.