First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Jeff has been the absolute best through this whole process of being a first time home owner and a disabled veteran. Jeff seamlessly worked diligently with us throughout the whole process. VA stuff included. So glad I answered his call. So glad...
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I want to make a down payment and was told it was too late, we signed remotely and the bank wanted to fund the loan before the end of the month. I felt like I was force into a larger loan and payment than I wanted. I spoke to Rob about this...
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Reply from Robb Walter
September 12th, 2026 12:25 AM
I appreciate you sharing your experience, Sharon. I'm sorry to hear that the timing and loan details didn't align with your expectations. Ensuring clarity and alignment throughout the process is important, and it's regrettable if I missed addressing...
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Matt was fantastic, kept us in the loop every step of the way and answered all my questions, even the dumb
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased I could assist you effectively, Michael. Keeping you informed and addressing all your questions is something I focus on. If there’s anything else I can help with, please feel free to reach out.
Jeff always got back to me in short order! Even from the littlest concern to a major concern, Jeff always made me feel I was his only client! It was nice to have someone watching my back. Best experience with a lender EVER!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Your feedback is truly appreciated, John. Making sure you feel supported and valued throughout the process is very important to me, so I'm glad to hear that you felt well taken care of no matter the issue. If there's anything else you need...
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Quick, clear communicarion communication throughout the process. He kept everything moving along quicly quickly and I was informed every step of the way.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Keeping the process smooth and keeping you informed is always a priority for me, Eric. I'm pleased to hear that the communication met your expectations. If there’s anything else I can assist you with, feel free to reach out.
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Very communicative and quick to respond. Answers were always clear and thorough always available to answer any and every question just a wonderful all-around experience.
Reply from Matt Hering
September 12th, 2026 12:26 AM
It's good to know that you found the communication clear and the responses thorough, Lucas. I'm glad I could provide a positive experience for you. If there’s anything else you need or any questions that arise, feel free to reach out at any...
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He has been great throughout the process.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm glad to hear you had a positive experience with the process, Karan. It's important to me to provide solid support and be helpful along the way. If you have any more questions or need assistance in the future, feel free to reach out. Thank...
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Jeff is awesome
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you for your kind words, Zachary. I'm pleased to know that your experience was positive. If there's anything more you need, don't hesitate to reach out.
Mike helped us with our VA IRRRL and got our rate down by a full point from where we were, with minimal closing costs. The whole process was quick and easy!
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
It's great to know that you found the VA IRRRL process quick and straightforward, Krystina. I'm glad I could help lower your rate significantly with minimal closing costs. If there's anything else I can assist you with in the future, please...
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Jeff was always available to answer all of our questions. He was very diligent in making sure we had all the paperwork needed.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your feedback, Heather. I'm glad I could assist with all your questions and ensure everything was organized for you. If you need anything else or have more questions in the future, I'm here to help.
2171–2180 of 14148
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.