First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Unorganized, poor communication and seemed to display a lack of knowledge as to what his responsibilities were. Worst close I've ever had to deal with.
Reply from Michael Zerr
October 28th, 2025 02:19 PM
We recognize and appreciate your feedback, Robert. It's concerning to hear about your experience with communication and the closing process. Our goal at First Federal Bank is to ensure clarity and efficiency in every interaction. We take your...
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Matt and his team were amazing with our mortgage refinance. Not only did we get a great rate, Matt was super responsive, answering all of our annoying, first-time-refinancer questions, super nice, and got this thing done quickly! I highly recommend...
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Matt is a total pro, and I recommend him to anyone I know who is looking for a mortgage! He is quick on communication, completely transparent, and was very easy to work with. Best of all, he smoked everyone else's rates! My old mortgage company...
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Was always available or made time to answer my questions along the way.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I appreciate your feedback, Richard. It's great to know that I was able to be available for your questions throughout the process. If there's anything else you need help with in the future, feel free to reach out.
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Quick and honest
Reply from Tadd Howard
September 12th, 2026 12:26 AM
Your feedback is greatly appreciated. I'm glad to hear that you found my service both quick and honest. If there's anything else you need or any further questions you have, feel free to reach out.
Being able to review my loan's entire costs helped me decide to proceed with the process. Able to communicate quickly with Farrell helped ease any concerns or issues. Fast turnaround timelines made the process very quick and stress free.
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Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
It's great to hear that having a clear view of your loan's costs and our swift communication were beneficial for you, Alberto. Making the process quick and stress-free is always my goal. If you have any other questions or need further assistance,...
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easy process
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased to hear that you found the process easy, Traci. If there's anything more I can assist you with in the future, don't hesitate to reach out.
Jennifer was very helpful and always very timely and patient with my questions and issues. She and her team are best in class for sure!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm pleased to know that you found my assistance helpful, Brian. Addressing your questions and concerns promptly and patiently is a priority for me. It's great to hear your kind words about me and my team. Should you have any more questions...
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Jeff did a great job following up under difficult conditions and i appreciated that very much!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Your feedback means a lot to me, Lester. I'm glad that the follow-up was helpful, even in challenging situations. If there's anything more I can do for you, feel free to reach out anytime.
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jeff was an efficient communicator! he was trustoworthy and made us comfortbale in knowing he had our best interests!
Reply from Jeff Young
September 12th, 2026 12:29 AM
Thank you for sharing your experience with me, Dennis. I'm glad that my communication and approach helped you feel comfortable and assured. If you have any more questions or need further assistance, feel free to reach out anytime.
2061–2070 of 14146
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.