

First Federal Bank - Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
This is our second transaction with Vic and just like the first, the communication was excellent. Professionalism was at a premium, just as before. Vic is now like a trusted member of our family.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm grateful for your continued trust, Ken. Being part of your financial journey for a second time and offering the communication and professionalism you expect means a lot to me. I'm honored to be considered like family, and I'm here whenever...
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ate time of this closing, we're all very extremely pleased and just thought he'd give a very profe
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
Hi Donald, I'm glad to hear that you were pleased with the closing process. Providing a professional and satisfactory experience is important to me. If you have any additional questions or need further assistance, please feel free to get in...
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The level of communication with Tad was outstanding! He was prompt in replying to all my questions and helped me make better financial decisions without being pushy! He made everything easy to complete to get my loan done!
Reply from Tadd Howard
September 12th, 2026 12:26 AM
It's great to know that my communication and approach supported you through the loan process. I'm glad I could provide prompt responses and assist you in making informed financial decisions. If there's anything further you need, feel free to...
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I understand that being self-employed can complicate a mortgage process, but when you’re as prepared, organized, and overqualified as I was, a 2.5-month delay to close is unacceptable. Much of the holdup came down to a lack of knowledge about...
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Reply from Michael Zerr
December 11th, 2025 08:31 PM
Joshua, thank you for sharing your detailed experience with us. We understand the concerns you highlighted, including the delays and communication issues, as well as the frustration about the rate lock. These aspects are crucial to ensuring...
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Robb was incredibly kind and helpful every step of the way. Even when third parties were delaying the process, he was communicative and transparent, working with us to navigate the timing. We greatly appreciate all his help and will strongly...
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Reply from Robb Walter
September 12th, 2026 12:25 AM
Navigating through delays can be challenging, and I'm glad I could provide the support you needed, Ethan. It's important to keep the lines of communication open and transparent during such times. Your appreciation means a lot to me, and I'm...
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I enjoyed working with Farrell. He is very personable and professional. Farrell is a crucial asset to First Federal. He is a great communicator and provides guidance in the process making it less stressful. I would recommend Farrell to my family...
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Very helpful during the process.
Reply from Matt Hering
September 12th, 2026 12:26 AM
It's good to hear that you found the process helpful, Dante. If there's anything more I can do to assist you, please let me know.
Mike is extremely competent and makes the mortgage process smooth and understandable. Highly recommend!
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I appreciate your kind words, Robert. Making the mortgage process smooth and understandable is always my aim. Your recommendation means a lot to me, and if you have any further questions or need assistance in the future, please don't hesitate...
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Jeff was always accessible and always immediately returned phone calls and answered questions. He also went out of his way to facilitate communications and do uments required of under writing.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your feedback, Ty. I'm glad to hear that my accessibility and responsiveness were helpful throughout the process. It's important to me to ensure clear communication and assist with any document requirements. If you have any further...
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Scott is very easy to work with. He is laid back, accomodative, knowledgable, and responsive.
Reply from Scott Austin
September 12th, 2026 12:22 AM
Thank you for your feedback, Kevin. I'm glad to hear that you found the process easy and felt supported throughout. If there's anything more you need or have any other questions, please don't hesitate to reach out.
1841–1850 of 14146
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.