First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Matt was extremely professional and responsive. He was very easy to work with and I was very pleased with my overall experience.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Emily, I appreciate your kind words and am glad to know you had a positive experience working with me. It's great to hear that you found the process professional and responsive.
Ben was great about returning emails and answering all my questions. During our initial conversation, was informative and went over options that could work for us.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Heather, I appreciate your kind words. I'm glad to hear that the information provided and options discussed were helpful for you. If you have any more questions or need further assistance, feel free to reach out.
Quick answers, helped us in every request/ document needed
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Taissa, I'm pleased to hear that I could assist you promptly with your requests and document needs. If there's anything else I can help you with, please feel free to reach out.
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Made the process easy and streamlined
Reply from Ryan West
September 12th, 2026 12:18 AM
Phillip, I'm glad to hear that the process felt easy and streamlined for you. Making things straightforward is always my goal. If you ever need further assistance, feel free to reach out.
Always willing to help and answer all my questions
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
Yelila, I'm grateful to know that you found me always willing to help and address your questions. Thank you for sharing your experience with me.
I've never worked with anyone that is as good at their job as Jeff. The fact that i can call or email anytime or anyday and he responds as quick as he does, really helped put us at ease during the tense moments of the house purchasing process....
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Ignacio, thank you for your generous feedback. I'm glad to hear that my responsiveness helped ease the house purchasing process for you. If there's anything else you need, feel free to reach out anytime.
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I had a complicated mortgage situation during the sale of my home in Noxon, and halfway through the process I had to make the difficult decision to switch brokers. I wasn’t sure how things would turn out, but bringing Scott Austin in was the...
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Reply from Scott Austin
September 12th, 2026 12:22 AM
I really appreciate the review and kind words Will! I am happy that i was able to take care of your mortgage needs in the manner that you needed. Enjoy your new home and those amazing views!
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I had an excellent experience working with Brooke at First Federal Bank throughout the financing of our new home. From the beginning through closing, she was exceptionally professional, responsive, patient, and supportive.What I appreciated...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for these kind words sir. I enjoyed our process on this loan. You and your wife enjoy the new house. If you need anything, just give me a call.
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Thank you for the efficient experience.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I appreciate your kind words, Jason. I'm glad I could provide an efficient experience for you. If you have any other needs or questions, please feel free to reach out.
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Thank you Nick for your professionalism and quick response time. You were informed and answered our questions thoroughly and accurately. If you didn't know the answer you researched the question and followed up quickly. You were positive and...
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Reply from Nick McClain
September 12th, 2026 12:29 AM
Machamma, I'm grateful for your thoughtful review. It's wonderful to know that my professionalism and quick response contributed to a smooth closing process. I'm pleased I could assist you with locking in your interest rate during these volatile...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.