Dallas, Irving, TX

When I answer to the 2nd question with “other” option, it wouldn’t take it. I was forced to choose the selective questions above or wouldn’t move on. Need to update questionnaire software. The reason I called the help line was exactly to complain...

Because Mauricio Garcia did a great job during my call

Received our property tax statement in mail and it stated that it should be paid in yellow highlight no later the Nov 1, 2023, the deadline payment was Dec 10, 2023 (after get penalty). It would be good to receive an email from BSI that the...

Very professional and knowledgeable

Great professionalism

I couldn’t understand this person and I have not received an email confirmation of what I asked for.

My issue was resolved quickly and efficiently

My payment still hasn’t been made and I hate the way your system reports.

Terrible customer service. They put me in a bad situation once and didn't pay an invoice to my homeowners insurance, leaving me with zero coverage for almost 2 weeks. Now, I have to get a check endorsed by then in order to complete home repairs...

Terrible customer service. They put me in a bad situation once and didn't pay an invoice to my homeowners insurance, leaving me with zero coverage for almost 2 weeks. Now, I have to get a check endorsed by then in order to complete home repairs...