Dallas, Irving, TX

Resolved my issue diligently

We totally didn't undertand some line items on billing and he continued to explain until we understood while being very patient. Made some changes now a better understand going forward.

Robert was able to look up my account and help me with my issue

Kevin was accomodating, informative, empahtic and resolved my issue with kindness and professionalism

Because the reason I called was resolved and the repersintive was very professional and understanding

she was accurate with her information, but the way she came off was a little short with her answers, as in kinda hateful. i just had an uneasy feeling when we ended our call. that the request would be followed through. in the past i have asked...

great attitude

Professional courtesy and attention to my needs.

Efficient and friendly.

Robert was patient and ensured my issue would be resolved. I have logged into my account and the issue was resolved as he said.