Dallas, Irving, TX

Ericka was very rude and non-helpful, she was not willing to help me with simple questions that were right at her disposal. She gave misinformation and was mean to me as customer that simply needed answers regarding my mortgage hardship. I...

Very professional and kind

My August Mortgage payment, I thought, was paid because I called BSI .After four months I get a Statent, not even a letter saying I cancelled this payment.No comment by me was given, even your Supervisir gave no reason that I would do that....

Got what I needed

she was able to explain the escrow re-analysis is better detail

Very quick and very helpful

Issue was explained well.

We need total verification that our request for the payoff of our home will be done in a timely manner. This is the third request and we are selling our home and the closing is December 1. Please take care of this request immediately. Thank...

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