Dallas, Irving, TX

I had a in account issue due to change in payroll companies. Quite a debacle! I couldn't figure out where I was between what my bank account read and what bsi transactions said. Customer service kept me calm and non reactive do ad it to cause...

Customer Care - Dallas has received a review with 5 star rating from Edward D

The payment application was done as I wished (to the outstanding mortgage balance). The care was excellent, time was perfect. Now to be able to use Safari for all aspects of site access will be my next wish. I now have to switch to Firefox.

Knowledge of Pamela

Quick fix to resolve my password issue

She was very kind and able to answer my questions and take my payment. Sometimes the other people I have spoken with were rude but Deja was great

I got what I needed in a timely and professional manner, great business service.

Deja was professional, although she told me she sent my 1098 to my email, it was delayed and I had to download an app to read it.I spoke with Mauricio Garcia of BSI and he Emailed my Doc immediately directly to my Email to where I could print...

Though the customer care representative was amiable, I find that the process of resolving escrow-related issues is incredibly sluggish. Despite fulfilling all the necessary requirements to remove my escrow before my February payment, my monthly...

brief and informative