Dallas, Irving, TX

Professional

Bennie was able to help me very quickly and took care of adding to my monthly payment.

Please call me to discuss further. I was given incorrect information about an escrow overage in my call on 1/15/24 that had a catastrophic impact to my credit score. I have called a few times about this and cannot get anyone to address the...

Alanna Evans is the worst lady I ever talk about my taxes papers

Agent resolved issue with one call

The call was quick and simple and she knew exactly what the issue was and was very professional.

Because the personal Dpt. Of house insurance doesn't paid attention the terms of each contract because it's not the first time, I have to go through every year with the same problem.😔

very friendly people

not continue to place the customer on hold for oabout a half an hr. and the laugh at them when they call back on their third attempt then place them on hold AGAIN!!!!

Experience