Dallas, Irving, TX

Because your representative was very polite and helpful

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I've still not received the interest paid statement that I requested days ago. I've called two different days and requested this information.

Experience with bsi is always great

She was a pleasure to work with

My question was answered but it took me a while to get to a live person due to the automated menu was not easy to navigate

Great service and very helpful. Have a blessed week!

Incorrect allocation of fund added to principal. Amount added towards principal should appear in principal, period. Issue still hasn't been corrected even after 3 days. I expected a quicker resolution. I would like to see the corrected amortization....

Speak better to patrons I had to call several times to dispute a payment s made with no resolution made

Being more friendly