Dallas, Irving, TX

Very little hold time, Roseanna understood and resolved my issue quickly

Resolved my issue immediately

Erika was great !! She educated me on certain processes the company performs …. Appreciated that …. I have had the worst experiences with BSI as a whole - you don’t make it easy to contact certain departments and no phone numbers listed for...

The customer service rep seemed like she didn’t want to be there. Just an unpleasant demeanor and I felt like I was a bother

Very lovely and helpful. Went above and beyond. A pleasure to speak to

The person wasn’t clear at all and I actually needed my mortgage clause and had an escrow question. I had no idea what a mortgage clause was and she treated me like an idiot. She also hacked a long into the call which was gross, she should...

No it was great 👍

Ericka was incredibly helpful! She took care of my concerns and communicated exactly what she was doing and what to expect. She was wonderful and showed she cared about my needs in the most friendly way.

Customer Care - Dallas has received a review with 5 star rating from Adam “

Customer Care - Dallas has received a review with 5 star rating from Bryson S