Dallas, Irving, TX

Issue resolved on initial call!

friendly and helpful :)

I’m not sure how many days for my mortgage to process, but anytime I pay it over the phone. I’m thinking that is processing the same day and the money comes out the same day because I do not like the late fees and every time I look in my account...

Service was exceptional

I sent my payment thru the mail. It took about three weeks to get to you. Make a E payment and now the check is there. So I have made two payments for this month

Very Professional

get better people like the next agent who took my call

Questions answered well,situation discussed was later resolved by one more phone call.

she made it happen

Communication