Dallas, Irving, TX

Make it easier to connect to bsi to pay your. Make it where you can get to your account when you don't know your password or your usser name

Have available live telephone assistance to answer question.

Great customer service

Ericka very pleasant, helpful. Website needs updated to have current information.

She was a big help she took care of. My problems was polite, courteous

My issue was explained and it was handled by Estela with no problems, he also understood my needs and did a great job!

Pleasant and listened attentively.

Elizabeth helped explained the Escrow increase and helped me with a solution.

answer my inquiry

She picked up the phone and told me everything she knew. It seems unless you get a hold of someone actually in Pennsylvania with knowledge of the company you are just being talked too. I am frustrated as I brought this issue up months ago and...