Dallas, Irving, TX

I was promised to follow up and I still haven’t heard anything about where our check is for a refund

Ericka was amazing. This was my first engagement with someone from the company, and I’m thankful she was the person I spoke to.

Consider running a company where you care about the actual people you claim to serve. Working with BSI to resolve my payoff issue has been the worst experience of my life and caused me an incredible amount of stress, frustration, and money....

Marlou understood my concerns and started a plan to resolve it. Very friendly .

They did a great job

Consider running a company where you care about the actual people you claim to serve. Working with BSI to resolve my payoff issue has been the worst experience of my life and caused me an incredible amount of stress, frustration, and money....

Nothing she could do

Professional Employee

The information provided did not match the information we have visible to us on the website. This made a resolution difficult to understand. BSI’s inability to adjust autopay to resolve a behind schedule payment made it even harder to reach...

Just being polite and changing my autopay dates so I am not constantly being charged a late fee