Dallas, Irving, TX

Why bother me with questions about recent storms and if I had damage to my house.

Good communication and answered all my questions in a professional manner

I am happy to keep my home.

Address and resolve my concerns that I have voiced for over a year to your company at all levels

She's great

Estela Barrios. Good personality and good attitude and very nice to have her in the company. Blessing her.

Any time I need to call BSI I know people will be helpful. Much appreciate that consistency.

Above n beyond

I have called several times since beginning of July to try and figure out why I was charged an extra payment after paying the loan in full. I was lied to that a return check would be coming separate from the escrow and called multiple times...

I have called several times since beginning of July to try and figure out why I was charged an extra payment after paying the loan in full. I was lied to that a return check would be coming separate from the escrow and called multiple times...