Dallas, Irving, TX

Question was answered.

Great professionalism and direction on next steps.

I received my documents very quickly. Thank you

She gave good guidance

excellent services and excellent attention

Dylan saved the day after a frustrating call with a prior two representatives. He listen to my concerns and met my demands in a professional and satisfactory manner. He should train some of those reps to be more like him. By that afternoon...

Good. Next time I will not do survey because of this forced writing

You guys have not done your due diligence by me as a customer, I've made numerous requests regarding an escrow account that you guys have set up without my authorization.I will not make a payment and tell we get this matter rectified.Horrible...

I'm very pleased With BSI

By not making such an error that incorrectly raised my payment $1,300 above what it should have been. Dylan was great, but the fact I needed to call was what makes this experience with you company less than satisfactory.