Dallas, Irving, TX

Dylan listened and made sure he understood what we were asking. He was patient and attentive. He has great customer service skills.... It was a pleasure... Thanks Dylan... The Parkers

Pier. Palumbo

Nice that a large lender thought about the needs of its Florida customers after a huge storm event.

He was calm and seemed genuinely concerned about my financial situation and gave me good advice to possibly fix my matter. Thank you

I had originally called because I had a letter showing that my automatic payment had been canceled. They told me the loan was sold so I called that lender and that lender had no record of my loan so then I called you back and you started working...

The people at BSI are great to work with and talk with.

Postponed due to Hurricane Helen

She was so nice and considerate. I feel she really cares.

take care of my problem

Honestly Mauricio Garcia was the best thing about this experience. He was very patient with me even when I asked the same question over and over again. He really took his time to explain everything in detail. Some of the best overall customer...