Dallas, Irving, TX

he went above and beyond customer service

Estella 's professionalism was top notch. I have a problem in that i am disputing unjustified lare fees and while i called probably 6 different times to elevate my issue no one could help. Estella on the other hand got me a names and email...

Helpful,pleasant. We're not ready to take any action yet.

Start to the point

Got what I needed and it was a quick call

I received documentation saying one thing , charged another, then received other documents. I was owed a refund and never received it .

just resolve the present issue addressed several times over and over in phone calls and emails

Awesome experience and awesome customer service!

He hung up in my face after telling me that you will be paying two insurance bills if I took over I hate this company and hope that my loan can be sold to another company

ok is ok, shouldnt need to explain