Dallas, Irving, TX

Less machines and people who actually care.

Quick, friendly call with prompt resolution and clear instructions.

confirmed that the payment was made on time and that the email was sent by accident.

I shouldnt have had to make the call. When i recieved an email telling me i have not made a payment and will recieve a late charge. The payment had been been made on time.

Customer service is al very quick and helpful

Very professional, knowledgeable and pleasant to speak to. Very helpful.

This is just the beginning of my journey with BSI. Although I have faltered, I was met with judgment free care and professionalism. Thank you, Ana Colbert

Tamara was not in a hurry to get off the call. She went to great lengths to find documentation to look up my inuiry. She was very effecient and very pleasant.

Elizabeth was great

She was very patient wuth my questions and helpful in a resolution plan. explained my next steps!