Dallas, Irving, TX

Alanna was professional and friendly. She took the to understand my concerns. She is following up on my insurance issues.

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Knowledgeable representative

Michael was very helpful and professional.

Didn't listen or try to help .kept asking anything else as if he did anything I

Alanna took the time to provide me with the payoff information I needed. We are closing on our house next week & we needed a payoff figure for our attorney. I'm hoping that we receive it soon as I've heard nothing from BSI since last week.

Professional

She was nice and solved my problem quickly.

I have made 5 eariler attempts to get this situation resolved and each time have been told, "BSI sees the problem and will correct", to date I have not seen the correction, but am hopeful this time around.

I needed a document and in very short time I had it.