Dallas, Irving, TX

Very helpful, very nice ppl. Working with me and my wife to help us get our payment caught up, very nice to know ppm are still willing to work with ppl in time of hardships. Thank

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I had questions

it was a good experinece

Roseanna was very patient and understanding and a pleasure to deal with

I still haven't been given an explaination why BofA couldn't send my mortgage payment via EFT per usual, rather than in the mail via USPS. Then their system showed paid on 5/12 however you claimed to not have recieved payment until 5/19 or...

Great customet service

Representative helped ne resolve my issue / inquiry.

Quick reso

Rep was easily understood and and he also clearly understood my concerns. He was professional and knowledgeable and as a result, the interaction was smooth and resolved in a timely manner. I am also grateful to speak with a live rep and even...