Dallas, Irving, TX

As a new customer to BSI I would have really appreciated a better onboarding process of new documents to upload and and a direct contact for the process. I had to send my documents out into a general email address with no response. By the way,...

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The instructions we easy to foll.ow on how to change insurance providers

I just called to make a payment and it was accomplished

got what i needed

Terrible customer service no one knows anything

Michael was very nice we made jokes snd had some laughs all while he helped answer all questions I had I wish everytime I called BSI Michael would answer!

All my questions were answered!

I’ve spoken with Mrs. Robison several times, and I’ve noticed that she often seems a bit frustrated or impatient during our conversations. For example, she frequently sighs when I share information about my payments. I understand that things...

Friendly..good