Dallas, Irving, TX

Thank you resolving

Harriett was very kind!

I had a hard time in accessing my account. Rolando solved my problem. The online experience was not good in I was supposed to get emails to gain access to my BSI account & after several attempts w/ no response I gave up. Luckily, Rolando was...

Thank he was great

Some of the representatives are very rude

I called before and the respresentative did not seem as knowledgeable about the options available for me. However, when I spoke with Lorraine she was patient, understanding, and very knowledgeable about my opinions. She helped me setup a plan....

Thanks for helping us with this inquiry, had good ex.

Alanna did a great job. It took many attempts with BSI for me to get a payoff statement. She succeeded in getting the job done though.

I got a notice in the mail that my property tax was unpaid, but my property tax isn't due for another two months. When I called, I was transferred to the tax department. The call was disconnected and a recorded voice said sorry we can't help...

Deseree helped me set up autopay. I was having problems doing it online.