Dallas, Irving, TX

Job well done.

I had two different calls One was regurning my call because nonone was available and i missed the call due to driving then i had a second call on Monday that I initiated I do not know if this was either woman's name

I feel Kevin went above and beyond what I was expecting. Thanks Kevin

Súper nice but can we pleaseeeeee get rid of the ai chat bot? it took me so long to get to a real person

Desiree was easy to talk to

Quit sending out reminders to do survey,

If the document could have gotten back to me.

I was just advised to wait as she forwarded the issue to the right group and to check the mail this week or next week.

I had issues for weeks and dealt with 5 different people who could not explain , but I finally got to Kevin who answered all of my questions and was super knowledgable. super impressed with his knowledge!

Professional, helped me get to end result, with tips moving forward about my escrow anallysis.