D
Dallas, Irving, TX
Irving, TX

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Mauricio was very patient with me as I tried to explain my issue. Once he understood, he immediately worked on fixing the problem. He was very professional and polite.
BSI Financial should have had prior knowledge that our mortgage bill was going to have a significant increase and could have sent us a letter to let us know, which would have given us time to create a plan. But they did not. The bill arrived,...
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Michael was professional,.
He was very understanding and very helpful.
Haven was very helpful!
I had an issue with property taxes that increased my mortgage 1500/months. Michael came up with a way to bring that down . Great job Michael
Reply from Michael Metts
October 29th, 2025 09:15 PM
I'm pleased to know that I could help you find a solution for your property tax issue, Lynn. Resolving such concerns efficiently is important to me, and I'm glad we could work together to adjust your mortgage. Should you have any more questions...
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Excellent experience! Very helpful, polite and professional!
To whom it may concern:I am writing to provide feedback regarding my recent interactions with your customer service team and to request a recalculation of my escrow account.My conversation with Dylan was productive, and I was satisfied with...
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Very professional
Reply from Michael Metts
October 29th, 2025 09:15 PM
I'm pleased to hear that you found my service to be professional, Robert. It means a lot to know that I was able to meet your expectations. Should you require any further assistance or have questions about your loan, don't hesitate to get in...
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Took time to understand my issue and provided a solution.
3601–3610 of 10589
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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