D
Dallas, Irving, TX
Irving, TX

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Please recognize Urayn for her outstanding Customer Care, quick thinking, positive, helpful, professional attitude, politeness and kindness. It was a quick resolution. She made it easy. It was a delight! I would definitely continue to recommend...
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would have liked more time to prepare
my issue of a double payment could have been resolved in less than 16 days!
11
good service
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All questions were answered
Erika got the job done. the fact that I had to call 12 times and 40+ days to get resolved. Do not recommend BSI financial at all. Pleasantly pleased Erika finally got the job done after talking to multiple supervisors
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thoroughly research the issue I was having and had a recommendations on how to remediate the situation. It was respectful. It was patient and he was diligent and I can respect that.
Reply from Michael Metts
October 30th, 2025 10:47 PM
Thank you for sharing your experience, Johnny. I'm pleased to hear that you appreciated the respectful and patient approach in addressing your issue. I'm committed to providing diligent service, and it's rewarding to know that my efforts to...
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Request was taken care of immediately and professionally
Reply from Michael Metts
October 30th, 2025 10:48 PM
Gary, it's great to hear that your request was handled promptly and with professionalism. I’m here if you have any more questions or need further assistance in the future. Thank you for your feedback.
3091–3100 of 10573
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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