D
Dallas, Irving, TX
Irving, TX

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Understanding of the situation and worked to assist in a helpful way When rates drop we are hoping to remain with this institution as the ease of payments, customer service and flexibility have been one of the best mortgage experiences we have...
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Reply from Michael Metts
November 8th, 2025 02:36 PM
It's great to hear that you had a positive mortgage experience with BSI Financial Services. I'm pleased that the understanding and assistance provided were helpful, and that you appreciated the ease of payments and customer service. If there’s...
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Have better knowledge of the customer issue. When a customer tell you they talked to representative and you still did not meet their need based on the other representative conversation. It is very disappointing.
Very efficient and expedient.
very helpful and kind
My req was solved with no issue. Very kind friendly and professional personal.
Very kind and professional
Professionalism
Pleasant and direct to the point
Everything was solved with out waiting
the customer service rep was very helpful. She listened to my concerns and attempted to get me to the proper person. Ultimately the proper person never called me back. But Alana was great! If only she had the ability to complete the task I...
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2741–2750 of 10564
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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