D
Dallas, Irving, TX
Irving, TX

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Harriett took the time to understand my needs and problem. It was the Friday after Thanksgiving so many of the departments were not open. However, I left the call with a solution in the works and knowing BSI cares. Thanks!
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Thank you.. A great experience
The agent was patient and did the best she could.
The system being discussed is mis-leading and recourse should be available when false information is given to buyers regarding FHA loans.
Michael could be a better LISTENER
Michael is a true doer; he listened intently and made a huge difference in my experience. The BSI system has a great deal of trouble with bi-weekly payments and Michael was able to fix a problem that had happened months ago.Not only did Michael...
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Reply from Michael Metts
January 22nd, 2026 05:03 PM
Thank you, Peter, for sharing your experience. I'm glad to have been able to address the bi-weekly payment issue for you and provide clarity on the situation. It's satisfying to know that my approach helped make a positive impact on your experience...
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Haven answered my questions easily and resolved the issue
Answered all my questions
It took a while to get
my payoff. I'm still not sure if you received my
Your online system does not accurately reflect payment information and/or current payment processing. Initially, I was told my EFT to reverse over payment was initiated 11/14 and should be done NLT 11/19. When that didn't happen I called again...
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Estella is very profe and awesome personality!
2561–2570 of 10563
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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