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Dallas, Irving, TX
Irving, TX

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Na Na na na
First time
No reason just questions
Corrected the issue
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This was my first call to BSI and the interaction was better than I had ever experienced calling the previous lender by far.
Haven did a nice job addressing my questions.
Asked if my payment was gonna come out of my old bank account was told no only payment coming out was on December 3rd. Payment did come out of my old account and now I have a payment coming out on the 3rd too. Didn't wanna make a double payment...
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Haven was professional and knowledgeable
Michael was very very understanding and very very helpful with my issue. Best BSI employee that I have dealt with. Everytime I called and he picked up it was always option and solutions.
Reply from Michael Metts
January 22nd, 2026 05:02 PM
Michael, I appreciate your kind words about the service I provided. I'm glad I could assist you by offering options and solutions to your issues. If you have any more questions or need further assistance, feel free to reach out anytime.
2551–2560 of 10563
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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