Dallas, Irving, TX

the rating on my recommendation of bsi friends/family has nothing to do with this call. Most people do not have much choice in their provider so most likely would not recommend any company. I am honestly not sure if the info she gave me was...

Harriet is an excellent customer service representative. She was courteous, knowledgeable and very professional. She was able to explain the answers to my questions in a manner that was easily understood and provided me with the information...

Brooks had great customer service and was a big help very informative. The whole process was really quick.

When requesting to speak to a supervisor someone should be available. After being told no one is available and then asking when should I expect a call back from a supervisor I was told "we cant give you a specific timeframe for a callback"....

great job.

My question was answered fast and the explanation was understandable .

Good customer service. Thank you

Dylan heard my reason for the inquiry and swiftly and professionally managed a successful outcome.

Harriet was veey knowledgeable of my needs and tended to them accordingly. She provided a great 1 impression also. We need more csr representatives just like her😉

Alana was very attttentive and pleasant to talk to she understood my question immediatly and provided me with a straight answer.