Dallas, Irving, TX

She answered all my questions and was very professional!

I did not get an answer to my question but he did say i I will get notified with a week

I had previously talked to someone else 10 mins before Robert and didn't get all the answers I needed so I felt like I needed to call back . I'm happy I did because he explained everything to were it made sense and I was comfortable hanging...

Exelent customer service, thanks!!

because the doubts I had were resolved

Quality customer service

Because she got straight to the point. She was very professional.

I only had a great experience because of the representative that spoke to me on the phone. Before that I was set up with an AI agent. The interaction was weird, and it was obvious from their responses that the AI WOULDNT be helpful. I just...

I would have liked it if he would have looked into the situation he just said it was denied. I have papers to look at that says the discrepancy. But he wouldn't listen. I got very upset because of it. Part of the problem is pph also. Please...

Kevin explained that I was double charged for a $50,000 principal payment and that the $25 return fee was waived