

CrossCountry Mortgage, Cleveland, OH
Cleveland, OH

We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kiana Brown was always super helpful, available anytime, and was super informative! She was willing to help with any task. We love her!
Reply from Kiana Brown at CrossCountry Mortgag...
September 23rd, 2026 02:10 PM
I'm glad to hear that you found my assistance so helpful and informative, Amanda. It was a pleasure working with you and ensuring that all your needs were met at CrossCountry Mortgage, LLC. Thank you for your kind words!
Brent was fantastic to work with from start to finish. He communicated clearly throughout the entire process and kept me, my clients, the title company, and escrow informed of every important detail along the way. He was responsive, knowledgeable,...
read more
Reply from Brent Norman
September 23rd, 2026 12:42 PM
Thank you for your kind words, Jon. I'm glad I could keep everyone informed and ensure a smooth process for you and your clients. It’s great to know that my communication and knowledge met your expectations. I look forward to working with you...
read more
Liz was very interactive and worked intensively to make this happen.
Reply from Liz Copeland at CrossCountry Mortga...
September 16th, 2026 03:14 PM
Thank you Michael! It was a pleasure to work with you! Wishing you all the best in your new home!
Susan fue una Loan Officer excepcional. Desde el principio fue muy amable, atenta, profesional y siempre estuvo disponible para orientarme. Es muy precisa y eficiente; sabe explicar cada paso con claridad y siempre busca soluciones y estrategias...
read more
Reply from Susan Perez-Travers at CrossCountry...
September 23rd, 2026 02:42 PM
Gracias por tus amables palabras, Anabelle. Me alegra saber que te sentiste bien asesorada y acompañada durante el proceso. En CrossCountry Mortgage, LLC, siempre nos esforzamos por ofrecer un servicio preciso y eficiente. Estoy muy contenta...
read more
had a lot of patience for my situation and helped a lot
Reply from Tim Schilling
September 23rd, 2026 01:54 PM
Tyree, I'm glad to hear that I could assist you with patience and support throughout your situation. At CrossCountry Mortgage, LLC, we strive to provide helpful solutions for every client.
I always have a beautiful experience with Rosa. She is very professional, well-seasoned real estate agent. She knows her stuff, very knowledgeable, very trustworthy, honest and a perfect agent to deal with. Above and beyond that, Rosa is kind,...
read more
Reply from Rosa Castillo at CrossCountry Mortg...
September 21st, 2026 08:10 PM
Thank you so much for your incredibly kind and heartfelt words! It has truly been a pleasure helping you over the years. Your trust and appreciation mean so much to me and the entire Castillo Team. We’re always here for you, and we’re grateful...
read more
I would like to express my sincere gratitude for the support provided during the loan application process. CrossCountry Mortgage is truly fortunate to have an employee like Richard. Once again, thank you to Richard for his support and guidance....
read more
Reply from Owner
September 17th, 2026 03:32 PM
Thank you so much for your kind words and for taking the time to share your experience. I truly appreciate your trust throughout the loan process, and I am glad I could provide the support and guidance you needed. It was a pleasure working...
read more
Steve was awesome to work with. I'm active duty military doing a PCS move and had to close on a house remotely. It was a lot, but he made it way less stressful than it could've been. Got me a great rate and always kept us in the loop. Highly...
read more
Reply from Owner
September 16th, 2026 06:48 PM
Thank you for the kind words Zachary. I enjoy helping veterans such as yourself find homes and it's even better when it's your first home. Congratulations!
Team Lucy did a fantastic job!! Quick, responsive, communicative, we closed in a month!! Wow, good job everyone..........Thanks again Jim and Cheryl Poitras
Reply from Lucy Johannsen at CrossCountry Mort...
September 23rd, 2026 04:08 PM
I'm glad to know that my team and I at CrossCountry Mortgage, LLC were able to provide you with a quick and communicative experience, James. Thank you for your positive feedback, and I'm glad we could close in just a month for you and Cheryl....
read more
Scott was attentive with quick and clear communication throughout the process. He maneuvered around two issues with understanding. A smooth and successful transaction with a pleasant man. Thank you!
Reply from Scott Fischer
September 23rd, 2026 07:10 PM
I'm pleased to hear that my communication and attentiveness made the process smooth for you, Caroline. It was a pleasure working with you and addressing any issues that arose. I'm glad CrossCountry Mortgage, LLC could support a successful transaction....
read more
5821–5830 of 401500
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095