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Lucy Johannsen at CrossCountry Mortgage - Originating Branch Manager | NMLS #450020 in Yuma, AZ
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Lucy Johannsen at CrossCountry Mortgage

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Originating Branch Manager | NMLS #450020

4.96
(324)
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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ...... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Overall Ratings
4.96
(324)
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Reviews from Web
  • 5.0
    TotalExpert
    T
    Tammy L
    Yuma, AZ
    Posted on June 1st, 2026 07:50 PM
    Patty & Aimee were phenomenal! Appreciate everything they did to try and accommodate all of our questions and requests.
    Reply from Lucy Johannsen
    June 8th, 2026 07:50 PM
    I'm grateful to hear that Patty and Aimee were able to accommodate your questions and requests so well, Tammy. I appreciate your kind words, and if there's anything more I can assist you with, please feel free to reach out.
  • 5.0
    google
    M
    Maria V M
    Posted on June 1st, 2026 07:38 PM
    Amazing people. Great service
  • 5.0
    TotalExpert
    M
    Maria M
    Yuma, AZ
    Posted on June 1st, 2026 07:38 PM
    Communication was great. Anytime I had a question or didnt understand something, it was always clarified and addressed.
    Reply from Lucy Johannsen
    June 8th, 2026 07:39 PM
    Maria, I'm pleased you found the communication helpful and that your questions were addressed promptly. It's important to me that you feel supported throughout the process. If there's anything more I can do for you, please let me know.
  • 5.0
    TotalExpert
    M
    Melinda S
    Yuma, AZ
    Posted on May 27th, 2026 03:31 PM
    Everything went smoothly. Team was great to work with, friendly and helpful.
    Reply from Lucy Johannsen
    June 3rd, 2026 03:32 PM
    Melinda, I appreciate your feedback. I'm glad to hear that everything went smoothly and that you found my team friendly and helpful. If there's anything more you need, feel free to reach out.
  • 2.75
    TotalExpert
    J
    Jose O
    Yuma, AZ
    Posted on May 10th, 2026 06:32 PM
    To many members involved in the process and most of the questions I had were never answered or answered out of timeframe , I will hardly recommend this company due to the issues mentioned above. Prior experience with this company was amazing...
    read more
  • 5.0
    google
    A
    Alma R
    Posted on May 10th, 2026 03:09 PM
    Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Alma R
  • 5.0
    TotalExpert
    A
    Alma R
    Yuma, AZ
    Posted on May 10th, 2026 03:09 PM
    Communication!!!
    Reply from Lucy Johannsen
    May 18th, 2026 05:53 PM
    It was great working with you. Thanks again for putting your trust in us.
  • 5.0
    TotalExpert
    A
    Andrew D
    Yuma, AZ
    Posted on May 6th, 2026 05:53 PM
    Easy to work with.
    Reply from Lucy Johannsen
    May 13th, 2026 05:53 PM
    Andrew, I'm glad to hear that you found it easy to work with me. If there's anything else I can do for you, please let me know.
  • 5.0
    TotalExpert
    C
    Cory K
    Yuma, AZ
    Posted on May 3rd, 2026 07:33 PM
    Already told two friends about the amazing experience. Told them where to go and who to ask for. You should be hearing from them.
    Reply from Lucy Johannsen
    May 11th, 2026 05:13 PM
    Cory, I appreciate you sharing your positive experience with others and recommending me. I'm glad to hear that you found the service noteworthy. If your friends have any questions or need assistance, I'm here to help.
  • 5.0
    TotalExpert
    J
    Joshua J
    Yuma, AZ
    Posted on May 3rd, 2026 04:56 PM
    I had total support for the entire process. The team at Crosscountry Mortgage was amazing and really took the stress out of buying my new home!
    Reply from Lucy Johannsen
    May 11th, 2026 01:45 PM
    Joshua, I'm grateful to hear that you felt fully supported throughout the process. It's nice to know that my team and I could help make your home-buying experience less stressful. If you have any more questions or need assistance in the future,...
    read more
  • 10 of 324
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    682
    /850
    Search Rank Score
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • 450020
    Hobbies
    • Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS