

Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Amy and her team are excellent this is the second time i have refinanced my home loan Cross Country is the best.
We had great service! The process was smooth and easy, and the customer service was very helpful and professional. We really appreciate the great experience and would definitely recommend them to others.
Lucy is awesome!
Lucy and her team treated us very well; we very knowledgeable and helped us make wise decisions they served us well and made our home buying process seem less, we are grateful for them and highly recommend them
Reply from Lucy Johannsen
July 8th, 2026 12:58 PM
Scott, I'm grateful for your kind words and recommendation. I'm pleased to hear that my team and I could make your home buying process easier and help you make informed decisions. If there's anything else you need, please don't hesitate to...
read more
Everyone was so helpful! Didn’t matter what time of day it was, they answered every call, text and email! Lucy, Anabel and Aimee were so friendly and kind throughout the entire process of buying my home! Definitely recommend team Lucy!
Reply from Lucy Johannsen at CrossCountry Mort...
July 8th, 2026 03:02 PM
Amanda, I'm glad to hear that you found the support from Anabel, Aimee, and me helpful and friendly throughout your home buying process. It's wonderful to know that we could be there for you whenever you needed us. Thank you for recommending...
read more
Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Scott D
Great communication, great assistance, pleasant attitudes, and ready to answer any questions we had, Great team great company, highly recommended
Reply from Lucy Johannsen
July 6th, 2026 07:14 PM
Deborah, I appreciate your kind words about the communication and assistance you received. It's wonderful to know that my team and I were able to meet your expectations. Thank you for recommending us!
Cross Country Mortgage has a great staff, they are personable, knowledgeable, helpful, and very pleasant to work with, they made our home buying experience pleasant, we highly recommend them
Everything was simple and the ease of working electronically was a plus with my work schedule. Highly recommend!
The team was great. Patty Carballo was excellent and was always very communicative and available for questions. Great overall experience!
Reply from Lucy Johannsen
June 29th, 2026 02:09 PM
Jose, I'm pleased to hear you had a great experience with my team and that Patty was communicative and available for your questions. Your feedback is truly appreciated, and I'm here if you need any further assistance.
10 of 338
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
733
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095