Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
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Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Lucy and her whole team were very straightforward, kind, and honest with me the entire time.
The Lucy team is amazing!! They are very kind, thoughtful, and communicative. They always answered messages and questions promptly, and explained things throughly. They were also there to celebrate with me at closing which was beyond appreciated....
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Reply from Lucy Johannsen
September 9th, 2026 06:45 PM
Andrea, I'm glad to hear about your positive experience with my team throughout the process. Your appreciation for their kindness and communication means a lot, and I'm pleased they could be there to celebrate with you at closing. Thank you...
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Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Phillip S
Reply from Owner
September 7th, 2026 07:16 PM
Phillip, thank you for your positive rating. I appreciate your support and trust in my services at CrossCountry Mortgage.
Great staff, very professional, very very easy to get ahold of. When contacted took immediate action in/to respond. Made the entire experience seemless. Explained the next steps through the process, so I felt very satisfied in what to expect....
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Reply from Lucy Johannsen
September 7th, 2026 02:07 PM
Phillip, I'm thankful for your kind words about my team's professionalism and customer service. It's wonderful to know that we could make your first home-buying experience seamless and satisfying. Your feedback is truly appreciated, and I'm...
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Working in the real estate business, I get to work with all kinds of lenders locally and out of town. That being said - Lucy was the right choice to complete my home loan. Lucy and her team went above and beyond to make sure all communication...
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Reply from Lucy Johannsen at CrossCountry Mort...
September 7th, 2026 01:55 PM
Karina, I'm so glad to hear that you had a positive experience with my team and me. Ensuring clear communication and being present for important moments like signing day is something we strive for. Thank you for your recommendation and kind...
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Absolutely amazing! The process of buying a home can be very overwhelming, but this team walked me through every step of the way. I was always able to reach them with any questions or concerns. Their response time is very reasonable, if not...
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Reply from Lucy Johannsen at CrossCountry Mort...
September 3rd, 2026 06:34 PM
Phillip, I'm so pleased to hear that your first home buying experience was easy and pleasant. It's great to know that my team and I were able to provide the support and professionalism you needed. Thank you for your kind recommendation, and...
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Lucy is awesome. She's helped us out with first purchasing the house and even when we refinanced the loan. She walked us through it all, and has even helped out other family members get home loans. Lucy is a life saver.
Reply from Lucy Johannsen at CrossCountry Mort...
August 17th, 2026 04:13 PM
Kyle, I'm grateful for your kind words and for trusting me with both your home purchase and refinancing. It's great to know that I could assist your family as well. Thank you for considering me a part of your home loan journey!
The process was made simple and the team our every step. Thank you!
Reply from Lucy Johannsen
August 4th, 2026 08:05 PM
Christy, I appreciate your kind words about the simplicity of the process. It's great to know that my team was able to assist you every step of the way. Thank you for choosing CrossCountry Mortgage!
Lucy's team did an amazing job with pur second mortgage with crosscountry.
Reply from Lucy Johannsen
August 3rd, 2026 07:46 PM
Joshua, I'm glad to hear that you had a positive experience with your second mortgage. Thank you for trusting my team at CrossCountry Mortgage again!
The entire process was smooth and everyone stayed proactive! Outstanding service!!
Reply from Lucy Johannsen
August 3rd, 2026 04:33 PM
Jason, I'm pleased to hear that you found the process smooth and appreciated the proactive service. Thank you for your positive feedback!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095