Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
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Business Hours
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Lucy was a great communicator. Answered our questios in a timely and comprehensive manner.
Reply from Lucy Johannsen
September 28th, 2026 05:19 PM
I'm pleased to hear that you found my communication skills helpful, Cheryl. At CrossCountry Mortgage, LLC, it's important to me to answer questions thoroughly and promptly. Thank you for your kind words.
Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Salvador C
Reply from Owner
September 28th, 2026 08:05 PM
Thank you for the excellent rating, Salvador. At CrossCountry Mortgage, LLC, I’m glad to have been able to assist you with your needs.
Very smooth process and great communication.
Reply from Lucy Johannsen
September 28th, 2026 04:30 PM
I'm happy to hear that you found the process smooth and communication effective with CrossCountry Mortgage, LLC, Salvador. Thank you for your kind words!
Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from James P
Reply from Owner
September 28th, 2026 06:32 PM
Thank you for the positive rating, James. I'm glad to know your experience with CrossCountry Mortgage, LLC was a good one.
Responsive, and very communicative. The whole always keep me in the loop where we were in the process.............Great job...........Thanks JP&CP
Reply from Lucy Johannsen
September 28th, 2026 06:02 PM
James, I'm glad to hear that you felt well-informed throughout the process. At CrossCountry Mortgage, LLC, keeping clients in the loop is a priority for me. Thank you for your kind words.
Excellent and timely communication!
Reply from Lucy Johannsen
September 25th, 2026 02:19 PM
Monica, I'm pleased that I could provide you with excellent and timely communication at CrossCountry Mortgage, LLC. Thank you for your positive feedback!
Team Lucy did a fantastic job!! Quick, responsive, communicative, we closed in a month!! Wow, good job everyone..........Thanks again Jim and Cheryl Poitras
Reply from Lucy Johannsen at CrossCountry Mort...
September 23rd, 2026 04:08 PM
I'm glad to know that my team and I at CrossCountry Mortgage, LLC were able to provide you with a quick and communicative experience, James. Thank you for your positive feedback, and I'm glad we could close in just a month for you and Cheryl....
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They were very easy to work with. Patty stayed in touch throughout the process and we always felt like we were being kept in the loop with our loan process .
Reply from Lucy Johannsen at CrossCountry Mort...
September 22nd, 2026 03:09 PM
I'm glad to hear that working with us at CrossCountry Mortgage, LLC was easy for you, Sherry. It's great to know Patty maintained communication and kept you informed during your loan process.
My first home and they are very professional, trustworthy, keeping communication at all times step by ste. thank you
Reply from Lucy Johannsen at CrossCountry Mort...
September 21st, 2026 01:20 PM
Yuliana, I'm pleased to know that your first home-buying experience with us at CrossCountry Mortgage, LLC was marked by professionalism and trust. Thank you for highlighting our step-by-step communication throughout the process.
Great team! Thank you very much Lucy, Aimee, Anabel and Melissa. I couldn’t be done without you guys! 😊
Reply from Lucy Johannsen at CrossCountry Mort...
September 21st, 2026 01:43 PM
Yuliana, I appreciate your kind words for our team at CrossCountry Mortgage, LLC. It's wonderful to hear that Aimee, Anabel, Melissa, and I could support you through the process.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095