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Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Patty & Aimee were phenomenal! Appreciate everything they did to try and accommodate all of our questions and requests.
Reply from Lucy Johannsen
June 8th, 2026 07:50 PM
I'm grateful to hear that Patty and Aimee were able to accommodate your questions and requests so well, Tammy. I appreciate your kind words, and if there's anything more I can assist you with, please feel free to reach out.
Amazing people. Great service
Communication was great. Anytime I had a question or didnt understand something, it was always clarified and addressed.
Reply from Lucy Johannsen
June 8th, 2026 07:39 PM
Maria, I'm pleased you found the communication helpful and that your questions were addressed promptly. It's important to me that you feel supported throughout the process. If there's anything more I can do for you, please let me know.
Everything went smoothly. Team was great to work with, friendly and helpful.
Reply from Lucy Johannsen
June 3rd, 2026 03:32 PM
Melinda, I appreciate your feedback. I'm glad to hear that everything went smoothly and that you found my team friendly and helpful. If there's anything more you need, feel free to reach out.
To many members involved in the process and most of the questions I had were never answered or answered out of timeframe , I will hardly recommend this company due to the issues mentioned above. Prior experience with this company was amazing...
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Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Alma R
Communication!!!
Reply from Lucy Johannsen
May 18th, 2026 05:53 PM
It was great working with you. Thanks again for putting your trust in us.
Easy to work with.
Reply from Lucy Johannsen
May 13th, 2026 05:53 PM
Andrew, I'm glad to hear that you found it easy to work with me. If there's anything else I can do for you, please let me know.
Already told two friends about the amazing experience. Told them where to go and who to ask for. You should be hearing from them.
Reply from Lucy Johannsen
May 11th, 2026 05:13 PM
Cory, I appreciate you sharing your positive experience with others and recommending me. I'm glad to hear that you found the service noteworthy. If your friends have any questions or need assistance, I'm here to help.
I had total support for the entire process. The team at Crosscountry Mortgage was amazing and really took the stress out of buying my new home!
Reply from Lucy Johannsen
May 11th, 2026 01:45 PM
Joshua, I'm grateful to hear that you felt fully supported throughout the process. It's nice to know that my team and I could help make your home-buying experience less stressful. If you have any more questions or need assistance in the future,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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682
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Addresses and Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095