Susan Perez-Travers at CrossCountry Mortgage
Bilingual Loan Officer | NMLS #1294977
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Raleigh, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Susan was a tremendous help through out the whole process! Very thorough, efficient, kind, patient, and a wealth of knowledge. She made me feel very welcomed and heard. I very, very, very highly recommend her! Thank you so much Susan. ❤️
Reply from Susan Perez-Travers at CrossCountry...
September 24th, 2026 08:31 PM
I'm grateful for your kind words, Katrina. It's wonderful to know that my support and expertise made you feel welcomed and heard throughout the process. At CrossCountry Mortgage, LLC, I'm committed to providing thorough and efficient service,...
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I had an excellent experience working with her as a lender. She was incredibly efficient, responsive, and professional throughout the entire process. She was always available when I needed her, answered my questions promptly, and communicated...
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Reply from Susan Perez-Travers at CrossCountry...
September 23rd, 2026 04:05 PM
Thank you for your kind words, Claudia. I'm pleased to know that my support and communication made your experience with CrossCountry Mortgage, LLC smooth and stress-free. It's great to hear that I could assist you effectively throughout the...
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Susan fue una Loan Officer excepcional. Desde el principio fue muy amable, atenta, profesional y siempre estuvo disponible para orientarme. Es muy precisa y eficiente; sabe explicar cada paso con claridad y siempre busca soluciones y estrategias...
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Reply from Susan Perez-Travers at CrossCountry...
September 23rd, 2026 02:42 PM
Gracias por tus amables palabras, Anabelle. Me alegra saber que te sentiste bien asesorada y acompañada durante el proceso. En CrossCountry Mortgage, LLC, siempre nos esforzamos por ofrecer un servicio preciso y eficiente. Estoy muy contenta...
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I just wanted to share my experience buying my first home with Ms. Susan's help. Things moved very quickly from the start; I received pre-approval just two days after contacting her, and within a month, we were already closing—even though there...
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Reply from Susan Perez-Travers at CrossCountry...
September 21st, 2026 04:22 PM
I'm grateful for your kind words, Yosaira. It's wonderful to hear that you and your family had such a positive experience buying your first home with my assistance. At CrossCountry Mortgage, LLC, we're committed to providing support every step...
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Excelente en su trabajo, muy profesional pero sobre todo nunca te deja solo siempre ayuda y se siente una inmensa confianza al trabajar con ella, estoy muy agradecida de haberme encontrado con ella.
Reply from Susan Perez-Travers at CrossCountry...
August 25th, 2026 07:34 PM
Gracias, Luciana. Me complace saber que te sentiste apoyada y confiada al trabajar conmigo. Aprecio mucho tus amables palabras y estoy agradecida de haber podido ayudarte.
Susan was amazing and knowledgeable. Very easy and seamless to work with her. Loved her. I will definitely be sending her my clients.
Reply from Susan Perez-Travers
August 3rd, 2026 01:53 PM
I'm glad to hear that you found working with me easy and seamless, Angie. Your willingness to send clients my way is truly appreciated. Thank you for your kind words, and I look forward to assisting your clients with the same level of service....
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From the first step to the last, Susan was with me throughout this entire process. She was always clear, efficient, patient, diligent, and very professional. For me, cordiality and kindness in customer service are key when hiring a service;...
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Reply from Susan Perez-Travers
July 13th, 2026 12:36 PM
I'm happy to hear that my support and approach made your experience with CrossCountry Mortgage a positive one, Francisco. Your kind words about my professionalism and dedication mean a lot to me. It's wonderful to know that you felt well-supported...
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Susana Perez was a key part in helping us close this deal with a bank statement loan. Her knowledge, patience, and clear communication made a big difference throughout the entire process. She stayed on top of every detail, guided us with professionalism,...
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Reply from Susan Perez-Travers
June 29th, 2026 01:56 PM
I'm grateful for your kind words, Alma. I'm pleased to hear that my guidance and communication were helpful throughout the process. It was wonderful working with you, and I'm thankful for your recommendation. If you have any further questions...
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This was our 1st time working with Susan. We are always concerned about introducing new partners to our clients. Our reputation is very important. Susan did a great job. Communication was as expected. The clear to close was a few days before...
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This was our 1st time working with Susan. We are always concerned about introducing new partners to our clients. Our reputation is very important. Susan did a great job. Communication was as expected. The clear to close was a few days before...
read more
Reply from Susan Perez-Travers
June 12th, 2026 04:30 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Raleigh, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1294977 | Branch NMLS #2441248
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1294977
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095