

CrossCountry Mortgage, Cleveland, OH
Cleveland, OH

We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We really appreciate how quickly and efficiently she solves problems. She explains everything clearly and is very patient and easy to understand. We are very grateful for her help and excellent service.
Reply from Ann Wang
September 25th, 2026 08:34 PM
Li, I'm glad to hear that you appreciate my problem-solving skills and clear explanations. At CrossCountry Mortgage, LLC, providing excellent service is important to me, and I'm thankful for your kind words. If you need any more assistance,...
read more
Cassandra is great to work with and a super star!
Reply from Cassandra Bianchi
September 25th, 2026 08:33 PM
Ashley, I'm glad you had a great experience working with me. At CrossCountry Mortgage, LLC, I strive to provide the best support and service possible.
My spouse and I have really enjoyed the help of Lara & Desiree. I had gone through this process once before with another loan officer and… to put it nicely was not close to this experience. Lara & the team go above and beyond, even when there...
read more
Reply from Owner
September 28th, 2026 08:26 PM
Trey, I'm glad to hear that you and your spouse enjoyed working with Desiree and me at CrossCountry Mortgage, LLC. It's wonderful to know that we could provide a seamless experience and handle any hiccups along the way. If you ever need assistance...
read more
Everyone at the office from Rachel to Katie, to Clayton was super informative and kept us apprised every step of the way. Communication was top notch!
Reply from Lizy Hoeffer
September 25th, 2026 08:01 PM
Colin, I'm pleased to hear that Rachel, Katie, and Clayton provided you with such informative and seamless communication throughout your experience with CrossCountry Mortgage, LLC. It's great to know that you felt well-informed every step of...
read more
Communication
Reply from Jared Carucci
September 25th, 2026 07:56 PM
Mary, I'm pleased to know that you valued the communication during your experience with me and the team at CrossCountry Mortgage, LLC. Your feedback means a lot to me.
We had a great experience with the McCauley Team.
Reply from Brian McCauley
September 25th, 2026 07:53 PM
I'm glad to hear that you had a great experience with the McCauley Team, Jessica. At CrossCountry Mortgage, LLC, we strive to provide excellent service and I'm pleased we could meet your expectations.
I cannot stress enough how incredible it was to work with Tracey. She was incredibly approachable, methodical and patient in all her interactions. She provided me with several scenarios and 'what-if' breakdowns for financial situations. Working...
read more
Reply from Owner
September 23rd, 2026 01:47 AM
Thank you !!!
It was an excellant experience working with Tracey. She was always approachable and available to answer questions. She was clear and patient in her explanations. I would definetly refer her to others in the future.
Reply from Tracey Wheeler at CrossCountry Mort...
September 23rd, 2026 01:47 AM
Thank you !!!
Tim Smith and his team made this experience the most enjoyable moment of my life! 1st time homebuyer and no stress!
Reply from Owner
September 21st, 2026 02:45 PM
We're pleased to hear that the Tim Smith Team at CrossCountry Mortgage, LLC made your first homebuying experience so enjoyable, Destiny. It's wonderful to know that the process was stress-free for you.
Although I am a first time home buyer and have nothing to compare it to; the horror stories about the underwriting process and timeline scare you. Tim and his team made my experience a breeze, I honestly had no worries and no questions they...
read more
Reply from Tim Smith
September 18th, 2026 08:18 PM
We're pleased to hear that the Tim Smith Team at CrossCountry Mortgage, LLC was able to make your first home buying experience smooth and worry-free, Destiny. It's wonderful that all your questions were addressed promptly, easing any concerns...
read more
4591–4600 of 399395
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095