Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
for
Cynthia Mattox, Ruoff Mortgage
This was my first time buying a home and I was clueless to what all needed to be done for the process. Cynthia was always helpful and very polite. She made a stressful situation much easier and it was a pleasure to work with her.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:11 PM
Hi Paul.
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
for
Alexi Smalley, Ruoff Mortgage
Alexi is the best!!
Reply from Alexi Smalley
July 13th, 2023 01:27 PM
Thank you for your 5 star review, Danielle!
for
Steve Stemick
Steve was very responsive and easy to get in touch with when needed. He has a great knowledge of what he does and how to help his clients with lending and financing issues. Would definitely recommend him to buyers.
Reply from Steve Stemick
May 16th, 2025 03:15 AM
I really appreciate your kind words, Paul. It's wonderful to know that you felt my responsiveness and industry knowledge were beneficial during your experience with First Option Mortgage, LLC. Receiving your recommendation means a lot to me....
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Sheila was such a reassuring presence throughout this entire process. Her knowledge, consistency, perspective and grace helped all aspects of our home purchase to go smoothly. We are looking forward to working with her again soon.
My experience was excellent. Would highly recommend to family and friends.
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Stacey Mayo, Ruoff Mortgage
Kept in touch with me on changes or anything I needed to update
Reply from Stacey Mayo | NMLS# 1526086 | Ruoff...
January 4th, 2024 03:12 PM
Thank you for your review John. Your feedback is appreciated. Hope you had a wonderful holiday in your new home!
Interest Rates always seem just a tad higher than expected
Reply from Cori Drudge
July 6th, 2023 08:43 PM
Repeat customers are the best! We appreciate you, Nick! We do pride ourselves on offering the best rates around. Please keep up in mind for all of your friends and family should they need anything mortgage!
Amy was wonderful to work with! Very organized and responsive, also made the whole process easy!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had such a positive experience, Jacob! Making the process easy and staying organized is something I strive for in all my interactions. Your feedback is greatly appreciated and serves as a great motivator to keep...
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Ruoff Mortgage - Lafayette
At first I was really happy and thankful Ruoff helped me out and gave me a chance to own my own home. Something I never thought was possible! Just got a letter in the mail stating they sold my mortgage to another company. Personally I don’t...
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Reply from Owner
July 5th, 2023 12:36 PM
Hello Bub. We appreciate the candid feedback about your recent experience with us and are truly sorry that we did not meet your expectations after your loan closed. As you stated, it is common in the industry for mortgage loans to be sold to...
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Made the process simple and pleasant!
Reply from Ryan Frantz
July 6th, 2023 06:17 PM
Thank you for taking the time to comment today on your experience. So glad you and Andrew found the process simple and pleasant. Really appreciate you sending us this feedback Samantha. Hope you are all moved in now!!! :)
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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