Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Kevin Clancy | NMLS# 912345 | Ruoff Mortgage NMLS# 141868
The communication between me and the loan officer was prompt and timely. The mortgage application portal is user friendly and easy to navigate.
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Ruoff Mortgage - Carmel
Thank you to this wonderful team for an amazing home buying experience! Their communication is both professional and genuine. I will recommend the STRAWN team to everyone I know who is ready to buy a home!
Reply from Owner
July 23rd, 2024 12:00 AM
Greetings Jena,Thank you so much for your kind words and for choosing Ruoff Mortgage for your home buying experience! We are thrilled to hear that the Strawn team provided you with professional and genuine communication throughout the process....
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Ruoff Mortgage - Keystone Crossing
My experience with Ruoff and Ryan Frantz was wonderful all the way through! The paperwork butler was super easy to use and I was infirmed every step of the way.
Reply from Owner
August 7th, 2024 12:00 AM
Dear Stephanie,Thank you so much for taking the time to share your wonderful experience with Ruoff Mortgage and Ryan Frantz! We are thrilled to hear that your journey with us was smooth and that you found our Loan Butler app user-friendly....
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Dirk was very helpful every step of the way. I highly recommend him!
Reply from Dirk Webster
July 4th, 2024 04:04 PM
Thank you Kaitlyn! I'm so happy to know that you were happy with my service. Please don't hesitate to reach out if you ever have any questions.
Amy and Tamia were absolutely incredible to work with! They were always available and made sure I knew exactly what I needed to do to finish my mortgage!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Hi Luke, we're thrilled to hear that you had an incredible experience with us! We truly value your business. It was our pleasure to assist you every step of the way, making sure you were fully informed and comfortable throughout the mortgage...
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Ruoff Mortgage - Greencastle
Cindy was great to work with. First time using Ruoff and it couldn’t have been easier.
Reply from Owner
September 6th, 2023 05:27 PM
Dear Kyle,Greetings! Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with Cindy and the Ruoff Mortgage team was great and that your first time using our services was a breeze. Thank you...
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Cynthia Mattox, Ruoff Mortgage
Cindy was great to work with. First time using Ruoff and it couldn’t have been easier.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:02 PM
Hi Kyle, and thank you. I hope your new home is all you hoped for. I'm here when needed. Cindy
Overall, it was a good experience.
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Ruoff Mortgage - Carmel
Ruoff Mortgage - Carmel has received a review with 5 star rating from Tola T
Reply from Owner
September 5th, 2023 03:29 PM
Hi, Tola. We appreciate the rating and are glad we could provide you with a positive experience!
Just a couple of disconnects in communication..info I provided to Ryan was asked for again by another representative. 1 unexpected phone call from Credit Plus.
Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...
September 5th, 2023 07:26 PM
Karen,Congratualtions on your new home. So glad you were able to sell your home and move back to Indiana. Well done...you handled it so well. Thank you for the opportunity to assist you...loved getting to speak with you and work alongside you...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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