Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Quick response times and lots of transparency.
Reply from Mark Hardin, Ruoff Mortgage
August 9th, 2024 05:02 PM
I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage, Susan. Your feedback about quick response times and transparency is much appreciated. I always aim to provide the best service for my clients. Thank you for...
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Brittany Green, Ruoff Mortgage
Brittany was a tremendous asset to me during this process by educating and leading me through the entire process by using clear and timely communication.
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Steve Stemick
He provided us great updates, friendly personality
Reply from Steve Stemick
May 16th, 2025 03:15 AM
I'm glad to hear that you had a positive experience, Sally! Your feedback is much appreciated. It was my pleasure to provide you with updates and service that met your needs. I strive to make the mortgage process as smooth as possible for my...
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Steve Stemick
From the very beginning, Steve did an amazing job at communicating with us what stage in the process we were in and was upfront with us. Steve wasn’t the only one that made the experience great as he has a great supporting staff that is constantly...
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Reply from Steve Stemick
May 16th, 2025 03:15 AM
Hi Conner, I'm absolutely thrilled to hear about your positive experience with First Option Mortgage, LLC. It's wonderful to hear that you found our communication and the loan process to be efficient and smooth. The team and I strive to make...
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Explained everything about the process very well especially for a first time home buyer.
Reply from Mark Hardin, Ruoff Mortgage
August 10th, 2024 12:35 PM
I'm really glad you found our discussions helpful, Taylor. It's always my goal to make sure first-time home buyers feel completely informed and comfortable throughout the whole process. Thank you for your kind rating and review. I appreciate...
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Ruoff Mortgage - Marion
Ruoff Mortgage - Marion has received a review with 4 star rating from Jon M
Reply from Owner
August 7th, 2024 01:59 PM
Hi, Jon. We appreciate the rating and are glad we could provide you with a positive experience!
Amy went out of her way through put the loan journey. Kept me informed and took her time to explain how doing a rate refinance would work. Communication never stopped and I always knew when there was something to I needed to do because I get...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm so glad to hear you had such a positive experience, John! It was truly my pleasure to guide you through the loan process and ensure you were kept in the loop every step of the way. Communication is vital, and I'm glad our proactive approach...
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Thank you for all the help Amy and really appreciate you and your team getting creative to get my loan over the finish line!
Reply from Amy Robbins, Ruoff Mortgage
August 19th, 2024 09:39 PM
Wes, Your kind words mean a lot to me and the team here at Ruoff Mortgage. It was a pleasure to assist with your loan process and I'm delighted we could help get it over the finish line. As we discussed at closing, I will be here and ready...
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I had a very complicated situation, but Ryan promptly answered every question, even after business hours and I felt informed every step of the way. He went above and beyond to help me get approved and I greatly appreciate it.
Reply from Owner
August 12th, 2024 05:50 PM
I just wanted to thank you so much for the kind words and feedback. It was a complicated situation and admire you for being so on top of things throughout the process. Appreciate you for the trust to guide you along the way. Congratulations!!!!!...
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I had a very complicated situation, but Ryan promptly answered every question, even after business hours and I felt informed every step of the way. He went above and beyond to help me get approved and I greatly appreciate it.
Reply from Ryan Frantz, Ruoff Mortgage
August 6th, 2024 05:07 PM
I want to thank you for the wonderful feedback and experience during your home purchase. Knowing the circumstances were unique I am glad we could meet your expectations and the sellers to make buying your home a reality. I really appreciate...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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