Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,367)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,367)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Everyone was so easy to work with and very nice! Will recommend to all my friends and family. A+ service!

Reply from Cynthia Mattox

September 10th, 2024 02:34 PM

I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage, Austin! Your kind words and recommendation mean a lot. I'm glad that our team was able to provide an A+ service that met your expectations. We look forward...

Maybe better communication would have been great on both our ends

Angie Robbins, Ruoff Mortgage has received a review with 4 star rating from Janelle W

Your team stayed in contact well and helped to answer questions, even sometimes before we asked them!

Kayla was very knowledgeable and helped me with every step of the process. In addition to her knowledge she was very kind and caring.

Reply from Kayla Kreigh

September 13th, 2024 03:05 PM

I'm delighted to hear such positive feedback, Pamela! It was a pleasure assisting you throughout the process and I'm so glad that you found the experience to be helpful and supportive. Your kind words mean a lot to me. Remember, if you have...

Overall customer service!

Reply from Amy Robbins, Ruoff Mortgage

September 3rd, 2024 03:28 PM

Eric, Thank you for the 5 star rating!!! Glad you were happy with our process and service during your homebuying process. Please reach out with any questions you may have. Enjoy your new home! Amy

Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Amy

Reply from Owner

September 3rd, 2024 02:06 PM

Thank you for the 5 star rating Amy! Enjoy your new home and please reach out with any questions!

I could not have asked for a better experience! Amy went above and beyond to ensure I was informed of every step, understood every step, and gave me the time and attention I needed. I cannot even imagine how busy Amy is, but she managed to...

Reply from Amy Robbins, Ruoff Mortgage

September 3rd, 2024 03:33 PM

Amy, I love that we were able to help you purchase a home to be closer to your grandchild! It can be tricky to line up selling a home and buying a home on the exact same day and I am so happy we were able to accomplish that goal for you! I...

Geno was an extraordinary loan officer. I will recommend him every time. He was so kind and patient with our first time home buying experience. He explained everything so well, encouraged us, celebrated with us, and was always a text or a phone...

Melissa was so helpful throughout the whole process!

Reply from Melissa Stone, Ruoff Mortgage

September 23rd, 2024 06:14 PM

Thanks Ronda, I'm so happy for you both. Excited to see what you do to the house!

6351–6360 of 11367

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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