Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,376)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,376)

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5 Star

98%

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3 Star

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1 Star

Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Jamie B

Reply from Owner

October 31st, 2024 05:51 PM

I'm genuinely thrilled to hear about your positive experience, Jamie. It's always a delight knowing that our hard work pays off in making our clients happy. Thank you so much for the excellent 5-star rating. If you ever need any further assistance,...

Communication

Reply from Mark Hardin, Ruoff Mortgage

October 31st, 2024 05:51 PM

Thanks for your feedback, Harold. It's clear from your rating that there are areas where we can improve. Communication is key in our business, so it's disappointing to hear that we didn't meet your expectations. I appreciate you pointing this...

"My experience with Lona was excellent from start to finish. They were always prompt in responding to my questions and kept me updated throughout the entire process. Their knowledge and ability to break down complex information made me feel...

Reply from Lona Schroeder, Ruoff Mortgage

October 29th, 2024 04:28 PM

It was truly my pleasure helping you and your family purchase your new home! We welcome you to Indiana!! Congrats on your new baby :)

The communication was awesome.

Reply from Cynthia Mattox, Ruoff Mortgage

October 30th, 2024 02:58 PM

I'm thrilled to hear that you had such a positive experience, David! Communication is at the heart of what we do here at Ruoff Mortgage, and I'm glad that it contributed to your 5-star experience. I'm looking forward to working with you again...

Communication and quickness

Easy to work with and excellent communication.

Reply from Owner

October 31st, 2024 05:52 PM

Thanks for the kind review, Scott! I'm so glad you found the process easy and my communication satisfactory. It was a pleasure working with you. Remember, I'm here if you need anything in the future. - Mark Hardin, Ruoff Mortgage

Great communication

Reply from Mark Hardin, Ruoff Mortgage

October 28th, 2024 04:00 PM

Thanks for the stellar rating, Scott! It was a pleasure working with you. Your feedback about great communication is much appreciated, it's something we strive for at Ruoff Mortgage. Looking forward to assisting you again in the future. - Mark...

Amy Million, Ruoff Mortgage has received a review with 5 star rating from Raygan P

Amy was so amazing! She was clear about everything from the get go. We didn’t give her much notice and she got us pre-approved within an hour and we were able to put in an offer for our dream home! We can’t thank her enough for all of her help...

Reply from Amy Million, Ruoff Mortgage

November 7th, 2024 03:13 PM

Dear Raygan, I'm thrilled to hear that you had a positive experience with my services. Your satisfaction is my priority, and it's always gratifying to hear such wonderful feedback. I'm so happy that I could assist you in securing your dream...

The whole experience was fantastic! I was nervous about entering in to this, but am very pleased with how everything was handled!

Reply from Dan Nicholas

November 7th, 2024 03:13 PM

Glad to hear that you had a fantastic experience, Joyce! It's completely normal to feel nervous about such processes, but I'm happy to know that we were able to provide a smooth and pleasing experience for you. Your feedback means a lot to...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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