Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,376)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,376)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Brian was always available. Quick to respond and super informative across the entire process for me

I was able to get ahold of Brian at any point throughout our process. Even when I felt like I was asking way too much at a given time he was always assuring and informative.

Justin, listen to my needs in getting the house, I'm so happy and excited! My daughter loves the house which makes me happy! Well done .JUSTIN!! You deserve a Gold Star!!

Reply from Justin Phillips

November 13th, 2024 04:40 PM

I'm delighted to hear that you and your daughter love the house, Julie! It was a pleasure to listen to your needs and help make your dream come true. Your happiness means the world to me. I'm thrilled that I was able to meet your expectations....

Ruoff Mortgage - Indy West has received a review with 5 star rating from Nkesha E M

Reply from Owner

November 3rd, 2024 10:44 PM

Hi, Eric. Thank you for taking the time to rate us!

Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Adeline S

Reply from Owner

November 14th, 2024 08:50 PM

Thank you, Adeline, for the excellent rating! I'm delighted to hear that you had a positive experience with us at Ruoff Mortgage. As your satisfaction is our top priority, it's great to know that we were able to meet your expectations. If you...

My loan officer was very attentive and was always there when we needed help or had questions. She was awesome!

Reply from Laura Roberts

November 13th, 2024 01:45 PM

Thank you so much, Smithadeline10, for your kind words and the 5-star rating! I'm glad to hear that you felt well taken care of during the loan process. It was my pleasure to assist you and answer any questions you had. If you ever need help...

Any concerns or questions we had were answered & explanations patiently given in light of the fact that we weren't overly "tech" savy ourselves. This gave us confidence with the process and was much appreciated!

Reply from Brian Huff

November 13th, 2024 02:20 AM

I'm thrilled to hear that you felt comfortable and confident throughout the process, Doris. It was a pleasure guiding you through, and being able to answer any questions you had, regardless of how tech-savvy you may or may not be. Know that...

Great communication from start to finish! Mybaituation was understood and no surprises

Reply from Ryan Frantz, Ruoff Mortgage

November 5th, 2024 04:09 PM

Scott, Thank you so much for the awesome survey....means a lot to get your feedback and comments. I enjoyed getting to know you and work with you...so glad Angie introduced us. Congrats on your home my friend. Ryan

The whole process was quick and easy and we had no worries

Reply from Trudi Parton, Ruoff Mortgage

November 5th, 2024 09:30 PM

Thrilled to hear that you found the process to be quick and easy. It's always my goal to ensure a stress-free experience. Thank you for taking the time to share your experience and for the 5-star rating! If you need anything in the future,...

Mr. Geno was fantastic to work with. I appreciate that he was willing to work with our work schedules. I would be willing to work with Mr. Geno and Ruoff Mortgage again. I appreciate everything that you all have done.

Reply from Geno Eacret

November 12th, 2024 05:14 PM

I'm thrilled to hear you had such a positive experience, Michelle! Making sure the mortgage process fits seamlessly into your schedule is a top priority, so I'm glad I was able to accommodate your needs. I really appreciate you taking the time...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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