Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,367)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,367)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Eric was amazing and went well beyond expectations for taking care of us i highly recommend him and ruoff for your mortgages

Reply from Eric Cox

January 9th, 2025 04:13 PM

I'm thrilled to hear such positive feedback, Carson. Knowing that I was able to exceed your expectations and make your mortgage process smooth with Ruoff Mortgage brings me immense satisfaction. Your high recommendation is very much appreciated....

working with Dan

Reply from Dan Nicholas, Ruoff Mortgage

December 30th, 2024 04:25 PM

Hi Jake! Hey, thanks for the solid review. Thanks for working with me again. I'm very impressed with your :go-gettem'" attitude and vision for investing. All the best, Dan

Steve and crew were awesome to work with. They were on it the whole time and when I was getting anxious and overwhelmed, Steve was there to push me along and to remind me that it’s all part of the process. Steve made the loan process quick...

Reply from Steve Stemick

May 16th, 2025 03:15 AM

Anthony, I'm thrilled to hear how satisfied you were with our team's service at First Option Mortgage, LLC. It's not uncommon for the loan process to feel overwhelming, but I'm glad I could provide support when you needed it. I aim to make...

Rene Mullen, Ruoff Mortgage has received a review with 5 star rating from Hayley R

Quick responses and very

Reply from Rene Mullen

January 9th, 2025 04:02 PM

I'm thrilled to hear that you were satisfied with the level of service provided, Hayley! Your feedback means a lot to me and the team at Ruoff Mortgage. It was truly a pleasure serving you and I'm looking forward to potentially working with...

Wonderful people who made the loan process as easy and painless as possible. Cindy and her group went the extra mile.

Reply from Owner

December 30th, 2024 09:37 PM

We're overjoyed to read your glowing review! We're incredibly proud of Cindy and the entire team for their dedication to providing an excellent customer experience. We strive to make the loan process as seamless as possible for all our clients,...

Steve was very dilligent about communication and was very easy to work with throughout the whole process. I'll definitley be recommending him to future clients.

Reply from Steve Stemick

May 16th, 2025 03:15 AM

Hi Stephanie, I appreciate your fantastic review and the 5-star rating. It was an absolute pleasure working with you as well. It's great to hear that you found my communication and work process efficient. Your recommendation to future clients...

Laura is absolutely amazing and made my home buying experience such a smooth process. She answered every question I had and kept me informed on everything I needed to know. Laura felt like a second mom to me during this process! I would recommend...

Reply from Laura Roberts, Ruoff Mortgage

December 30th, 2024 03:29 PM

Thank you so much, Brittany! Your kind words really mean the world to me. I’m so happy to hear that the home-buying process was smooth and that you felt supported along the way. Helping you through such an important chapter in your life was...

Kelsey was great to work with. Very knowledgeable and quick to respond to questions

Reply from Kelsey Scheller

January 8th, 2025 09:14 PM

I'm truly glad to hear that you had a positive experience, Gary. Your feedback means a lot and it was a pleasure assisting you with your mortgage needs. I pride myself on being quick and efficient in responding to clients' questions. Don't...

Very easy to use and access on line. I am a teacher and it is hard to answer the phone at work, so texts and emails made it so much easier

Reply from Clayton Wright

January 8th, 2025 08:49 PM

I'm thrilled to hear that our online system worked well for you, Stacie! As a company, Ruoff Mortgage is always trying to make our process as convenient and straightforward as possible for our clients. Your feedback about the effectiveness...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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