Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,364)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,364)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Transparency and professionalism.

Reply from Cynthia Mattox

August 24th, 2025 02:13 PM

Thank you, Steven. I appreciate your kind words and five star review. Cindy

Ruoff Mortgage - Indy West has received a review with 5 star rating from Amanda J

Reply from Owner

January 28th, 2025 09:24 AM

Hi, Amanda. We appreciate the rating and are glad we could provide you with a positive experience!

Tamia is wonderful. She is very attentive, patient and a beacon of knowledge! You definitely won’t regret working with her.

Reply from Owner

May 7th, 2025 02:40 PM

I'm thrilled to hear that you had such a positive experience! It was a pleasure assisting you, and I'm glad I could help with your mortgage needs. Thank you for your kind words and recommendation.

Lindsey is amazing! She was able to get us to the closing table in just a week after previously having issues with our first lender.

Reply from Lindsey DeWitt

February 7th, 2025 12:10 AM

Wow, Courtney, a week! That's fantastic to hear. I'm so happy I could help get things back on track for you after your experience with the other lender. It was a pleasure working with you, and I'm thrilled we were able to close so quickly....

Really on top of things. Quick

Reply from Lindsey DeWitt

February 6th, 2025 11:57 PM

Rhonda, I really appreciate you taking the time to leave such a kind review. It means a lot to me that you felt I was on top of things and worked quickly for you. That's always my goal! I enjoyed working with you and hope to do so again in...

Amy recently helped us during our first ever home purchase, and she was wonderful! She explained everything in great detail and answered any questions we had. She made the entire process easy and a smooth transition. Would definitely recommended...

Reply from Owner

January 27th, 2025 10:12 PM

Matt, Thank you for the kind words. Congratulations, I am so happy that I was able to help you and your family with the purchase of your new home! Please reach out with any questions!

Reply from Amy Robbins, Ruoff Mortgage

January 27th, 2025 10:17 PM

Congratulations, on your first home purchase, Matt! It was really important to me to ensure you felt comfortable and informed throughout the process, so I'm glad that my explanations were helpful. Thank you for your high rating and the recommendation....

Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Brady M 6

Reply from Owner

February 5th, 2025 07:20 PM

Brady, thank you so much for this wonderful 5-star review! It was a true pleasure working with you on your mortgage, and I'm so thrilled I could help you achieve your homeownership goals. I appreciate you taking the time to share your positive...

Laura was an excellent lender to work with. she made sure to get all the information right the first time and made sure there were no surprises. Even through the holidays her replies were quick and thorough. Working with Laura made for a stress...

Reply from Laura Mullen, Ruoff Mortgage

January 27th, 2025 07:40 PM

Thank you so much, Brady, for the wonderful review and high rating. I'm glad to hear your experience was stress-free and flawless. I always strive to provide timely responses and ensure all information is correct from the start to avoid surprises....

Everyone was very good at communicating where we was and what we needed for the process

Reply from Laura Roberts, Ruoff Mortgage

February 2nd, 2025 04:55 PM

Jeffrey, thank you so much for the wonderful review! I'm so glad to hear that your experience with us at Ruoff Mortgage was positive and that everyone kept you well-informed throughout the entire process. That's exactly what we strive for....

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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