Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,335)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,335)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

The only issue was at closing. We expected that the funds would be wired to my husband and myself but we do not have a joint bank account and our loan officer did not mention this to be a requirement. Just a few extra steps on our part that...

Reply from Scott Miller

August 6th, 2025 09:11 AM

Thank you for sharing your experience, Lindsay. I understand how the issue with the funds at closing could have been frustrating for you and your husband. It's important to me that such details are communicated clearly, and I apologize for...

Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Kearsten L

Reply from Owner

January 21st, 2026 05:23 PM

I appreciate you taking the time to give a 5-star rating, Kearsten. If there's anything more you need, feel free to reach out.

Melissa was always there to answer all the questions we had and went above and beyond to make this buying experience completely stress free!

Reply from Melissa Stone, Ruoff Mortgage

July 15th, 2025 02:18 PM

I'm so glad to hear that I could help make your home buying experience stress-free, Kearsten. Answering your questions and being there for you throughout the process was truly my pleasure. If you ever have more questions or need assistance...

Dirk & Faith were amazing to work with. They helped us every step of the way, went above and beyond working with both sides realtors, seller & us. We were always kept up to date and questions of concerns were answered quickly and accurately....

Reply from Dirk Webster

July 3rd, 2025 12:27 PM

Thanks for the awesome review, Becky! Faith and I truly enjoyed helping you navigate the loan process. As the old saying goes, "Teamwork makes the dream work." 🙂 Enjoy your new place, and let us know if you have any questions in the future!...

Wendi is the absolute best! She was like a long lost aunt. More than timely responses, knowledgable answers, and an excellent personality.i honestly can't say enough good things about Wendi and how helpful she was in this process. There were...

Reply from Wendi Burks, Ruoff Mortgage

May 6th, 2026 03:44 PM

Thank you so much for your kind words, Megan. I hope you are loving your home! I'm glad I could be there for you during the process and help ease the stressful moments. If you have any more questions or need further assistance, please feel...

Super friendly and very knowledgeable. Was a great help through the whole loan process.

Reply from Owner

August 17th, 2025 05:58 PM

I'm really pleased that you found me friendly and knowledgeable throughout the loan process. It's important to me to provide support and clarity every step of the way, so I'm glad I could be of help. Thank you for your thoughtful feedback!

Trudi was very friendly and made this stressful process just seem like an everyday matter for me. So it was much more manageable on my end.

Reply from Trudi Parton, Ruoff Mortgage

July 3rd, 2025 10:43 AM

I'm glad to hear that I could help make the process more manageable and less stressful for you. It was a pleasure assisting you. Thank you for your kind words.

As soon as you walk in you the lady at the front desk is very pleasant and welcoming.

Reply from Eric Cox

July 3rd, 2025 06:10 PM

Thank you! It was a pleasure working with you both!

JT Roemer, Ruoff Mortgage has received a review with 5 star rating from Eric B

Reply from Owner

July 23rd, 2025 06:22 PM

Eric, I'm really pleased to hear that you had such a positive experience. Ensuring a smooth process and keeping you informed every step of the way is important to me. Thank you for trusting me with your home-buying journey. It's been a pleasure...

JT made this experience what it was. We could not have been happier with him. His communication was clear, concice, and quick. Will not hesitate to refer friends and family to JT.

Reply from JT Roemer, Ruoff Mortgage

July 2nd, 2025 06:14 PM

I'm thrilled to hear that your experience was so positive. It was a pleasure to assist you, and I truly appreciate your kind words and your willingness to refer friends and family. Thank you for choosing Ruoff Mortgage and myself brother! I...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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