Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,320)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(11,320)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

The communication was very good and well informed. The progress is easy-to-use and how fast i got the house. The people are willing to help me the house too.

Reply from Amy Robbins, Ruoff Mortgage

September 26th, 2025 05:54 PM

Sarah, I am so excited for you! Congratulations on the purchase of your very own home! Please reach out with any questions you may have at any time! Amy

It was a wonderful journey working with Stacey Mayo because she is a committed person, loves her job and is adept at following up on every little detail. I wish you the best of luck and more success. Thanks a lot for everything

Reply from Owner

September 30th, 2025 01:18 PM

I'm grateful for your thoughtful review. It's encouraging to know that the journey met your expectations and that my attention to detail made a positive impact. Thank you for your well wishes, and please don't hesitate to reach out if you need...

It was a wonderful journey working with Stacey Mayo because she is a committed person, loves her job and is adept at following up on every little detail. I wish you the best of luck and more success.

Reply from Stacey Mayo

September 29th, 2025 03:24 PM

I appreciate your kind words, Abdulhalim. I'm glad to hear that the journey was a positive one for you. Thank you for your well wishes, and I'm always here if you need further assistance.

Communication

Reply from Mark Hardin, Ruoff Mortgage

September 19th, 2025 03:12 PM

I appreciate your feedback on communication. It's crucial to me that I provide clear and open channels for all my clients. If there's anything else you'd like to discuss or if you have further questions, feel free to reach out. Thank you for...

Dan is fantastic! Great communication and sense of humor.

Reply from Owner

October 4th, 2025 03:17 PM

Hi Kate !! Thank you for the 5 star review! You were a pleasuree to meet and work with!

Dan was so helpful and kind. He kept me updated, made solid recommendations, and ensured that I had everything I needed

Reply from Dan Nicholas

September 28th, 2025 03:20 PM

It was a pleasure to support you during this process, Katharine. I’m glad to hear my updates and recommendations were helpful. If there's ever anything else you need or more I can do for you, feel free to reach out.

You have Renee Mullins working with you She is wonderful in all aspects of her position and we love the fact that she makes us feel like we are her #1 clients We like to call her our friend and will always look to Renee for help Every time...

Reply from Rene Mullen, Ruoff Mortgage

September 18th, 2025 03:15 PM

Cynthia, I really appreciate your kind words. It's great to hear that you feel valued and supported throughout our time working together. I’m grateful to be considered a friend and glad that you continue to return for assistance. Your trust...

Laura made everything so easy. And she is SO fast. Even our title agency in Florida shared that they could not believe how quick her response time was. I love the Loan Butler app. The process was so smooth and seamless. It was a great experience...

Reply from Laura Mullen, Ruoff Mortgage

September 18th, 2025 02:50 PM

I'm really glad to know the process was smooth for you, Amy, and that you appreciated the quick responses. It's wonderful to hear that even the title agency was impressed. I'm also pleased the Loan Butler app worked well for you. Thank you...

How smootjly everything went and how great Skye was at her job!

Reply from Skye Stevens, Ruoff Mortgage

September 18th, 2025 02:01 PM

Thanks Joseph! You made it easy :)

Responsive and easy to work with.

Reply from Cori Drudge, Ruoff Mortgage

September 18th, 2025 12:00 PM

I'm pleased to hear that you found me responsive and easy to work with. It’s important to me that the process is smooth and straightforward for you. If you have any questions or need assistance in the future, I'm here to help. Thank you for...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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