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Central Indiana in Fort Wayne, IN

Central Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
98%
4 Star
2%
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Reviews from Web
  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    J
    Jonathan S
    Indianapolis, IN
    Posted on October 22nd, 2025 03:09 PM
    Geno provided excellent communication via phone, text and email throughout the entire loan process. Geno also worked through various challenges with gathering FHA requirements, dealing with seller's F.C. Tucker agent and he attended the closing...
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  • J
    Jennifer L
    Lafayette, IN
    Posted on October 21st, 2025 11:15 PM
    Beth did an amazing job helping my husband and I through our loan process. She was always available and really helped us whenever we had any questions. She was truly amazing!
    Reply from Beth Garrett
    October 31st, 2025 11:17 PM
    Jennifer, I appreciate your kind review. It was my pleasure to assist you and your husband through the loan process. Being available to help with any questions was important to me. Thank you for trusting me with such an important task. If there's...
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    Nancy E M
    Crawfordsville, IN
    Posted on October 21st, 2025 06:09 PM
    Mandy was very good at keeping me informed during the process, explaining everything and went out of her way to meet/talk with me when it was conveniernt for me.
    Reply from Mandy Harris, Ruoff Mortgage
    October 22nd, 2025 02:17 PM
    I appreciate you highlighting the effort I put into keeping you informed and accommodating your schedule. It's important to me that all aspects of the process are clear and accessible for you. If there's anything else I can help with or any...
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  • B
    Bernadette M E
    EATON, IN
    Posted on October 21st, 2025 04:24 PM
    Communication and organization. Liked everything being online, but it did make it a little difficult to read on our phones.
  • L
    Lisa M K
    Carmel, IN
    Posted on October 21st, 2025 04:12 PM
    Communication throughout the process was excellent and questions answered promptly. Ryan helped us navigate the process given we haven't gotten a new home loan in 25 years. Talking to him when we were initially looking at homes helped through...
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    Reply from Ryan Frantz
    October 31st, 2025 04:13 PM
    Thank you for sharing your experience, Lisa. I'm glad I could make the process straightforward and stress-free for you, especially after so many years since your last home loan. Helping guide you through the initial stages and addressing your...
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  • R
    Robert A K
    Carmel, IN
    Posted on October 21st, 2025 03:40 PM
    We had not sold our existing home before acquiring our new home. Not only did Ryan assist with the new loan, he helped us with a bridge loan on our existing home. Smooth process with both loans.
    Reply from Ryan Frantz
    October 31st, 2025 03:40 PM
    It's encouraging to hear that the process went smoothly for both your new loan and the bridge loan, Robert. I'm glad I could assist you in navigating both transactions successfully. If you have any further questions or need guidance in the...
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  • B
    Brandy L H
    Greencastle, IN
    Posted on October 21st, 2025 03:19 PM
    Our angent Tina Love!!! She made it excellent!!!
    Reply from Tina Love
    October 31st, 2025 03:20 PM
    I'm glad to hear that you had such a positive experience, Brandy. It means a lot that I could help make your journey with Ruoff Mortgage an excellent one. If you have any further questions or need assistance in the future, please feel free...
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  • J
    Jennifer A S
    Yorktown, IN
    Posted on October 21st, 2025 03:13 PM
    Justin was very professional yet friendly. He truly made the whole process smooth when it could have otherwise been stressful. I would definitely refer Justin to anyone I know needing a mortgage loan!
    Reply from Justin Phillips, Ruoff Mortgage
    October 21st, 2025 03:16 PM
    Thank you!! It was a pleasure getting to know the both of you, and looking forward to hearing from the both of you in the future. Best of luck with your move to Indiana!
  • M
    Michael K
    Posted on October 21st, 2025 03:09 PM
    Loved dealing with Melissa she made things super easy and fast!
    Reply from Owner
    January 21st, 2026 05:24 PM
    I'm glad to hear that the process was easy and fast for you, Michael. Making things straightforward and efficient is always my aim. If there's anything else I can assist you with, don't hesitate to let me know.
  • M
    Michael J K
    HUNTINGTON, IN
    Posted on October 21st, 2025 03:08 PM
    Super easy and if i had any questions Melissa answered them well!
    Reply from Melissa Stone, Ruoff Mortgage
    January 21st, 2026 05:23 PM
    I'm glad to hear that you found the process easy and that I could effectively answer your questions, Michael. It's important to me that you feel supported throughout. If any other questions come up, please don't hesitate to reach out.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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