Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,273)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(11,273)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Laura made me feel like she was trying to do what was best for ME instead of just selling me something. She went over options and helped guide me to what ultimately made the best sense.

Reply from Laura Mullen, Ruoff Mortgage

September 14th, 2026 04:44 PM

I'm grateful for your kind words, Adriane. It's good to hear that you felt I had your best interests in mind. I'm happy I could guide you to the best option for your needs.

Eric is a dear friend for over 30 years and he went above and beyond for me. He was available at all hours if I had a question and even came to my closing in person. I've sent many people to Eric but this was my first personal experience with...

Reply from Eric Cox

September 24th, 2026 05:01 PM

Tamara, your kind words mean a lot to me, especially coming from a long-time friend. I'm really pleased to have been there for you throughout the process and to know that your experience was positive. It's great to be part of the Ruoff Mortgage...

We appreciate the positive attitude when some problems arose w our hoa Chris was able to remain level headed and help us stat calm too. His experience was apparent and was very appreciated.

Reply from Chris Cannon, Ruoff Mortgage

September 14th, 2026 03:18 PM

Thank you, Paula! I appreciate the opportunity to help play a small part in making your move to Indiana a reality. Please don't hesitate to reach out if you guys have any questions or if there's anything we can help you with in the future....

⭐⭐⭐⭐⭐We truly cannot say enough good things about Melissa and everything she did for us during the process of buying our new home. From beginning to end, she went above and beyond in ways we will never forget.There were definitely stressful...

Reply from Melissa Stone

September 23rd, 2026 07:13 PM

Ashley, I'm truly grateful for your kind words and am pleased that I could support you throughout your home-buying journey. It means a lot to know that my dedication and communication made a difference for you and your family. I'm glad that...

Kelly made the experience stress free. She kept me updated along the way and helped me make the best descisions based on my financial needs and goals.

Reply from Kelly Ferris

September 23rd, 2026 06:38 PM

I'm glad to hear that the process was stress-free for you, Carrie. Keeping you updated and assisting with decisions that align with your financial needs and goals is a key part of my role at Ruoff Mortgage. If you have any further questions...

Melissa and all the staff we had contact with were great! We were kept up to date at all times and the process moved fast and smoothly.

Reply from Owner

September 24th, 2026 04:45 PM

I'm happy to hear that you had a great experience with me and the team at Ruoff Mortgage, Rebekah. It's wonderful to know that we could keep you informed and ensure a smooth process.

Communifation was great! Everyone we had contact with was knowledgeable and friendly always.

Reply from Melissa Stone

September 23rd, 2026 03:58 PM

I'm glad to hear that you found the communication with everyone at Ruoff Mortgage to be great, Rebekah. It's wonderful to know that our team was knowledgeable and friendly throughout your experience.

Chris was fantastic throughout the whole process. He kept us updated, helped us work through issues, and overall made buying our first home so much easier. We loved working with Chris and hope to work with him in the future!

Reply from Chris Cannon, Ruoff Mortgage

September 14th, 2026 03:18 PM

Thank you so much, Josh! You guys were so great to work with and I'm glad that you had a similar experience with our team during the purchase of your first home. If there's ever anything we can do to help you in the future, please let us know!...

Kelly made the experience stress free. She kept me updated along the way and helped me make the best descisions based on my financial needs and goals.

Reply from Allen Johnson

September 14th, 2026 03:38 PM

Thank you so much for the wonderful 5-star review, Carrie! We’re thrilled to hear that Kelly helped make your home financing experience stress-free while keeping you informed every step of the way. Taking the time to understand each client’s...

100% best financing process I have been through. From start to finish every thing was transparent and I was notified by email or phone every step of the way.

Reply from Owner

September 24th, 2026 05:15 PM

I'm glad to hear that you had such a positive financing experience, John. It was a pleasure to keep you informed and ensure transparency throughout the process with Ruoff Mortgage.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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