Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
This is the second time I have used Ryan Frantz to handle my mortgage. He makes the process effortless and worry-free. He answers questions quickly and thoroughly, and has excellent follow-thru. I cannot recommend him enough.
Reply from Ryan Frantz, Ruoff Mortgage
May 26th, 2026 10:38 PM
Bryan!Congratulations to you and J on your new home. I gotta see some pics of the home once you have moved in. I really appreciate you allowing me to assist on your home purchase a 2nd time. Thank you very much. I will be in touch with first...
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You were professional, and made me feel comfortable throughout the whole experience. Everything was explained clearly, and I really appreciated the kindness and patience you showed.
Reply from Angie Robbins, Ruoff Mortgage
June 4th, 2026 03:35 PM
Thank you, Marie. I am so happy for you and your family. Thank you for allowing me to assist you with this purchase. Enjoy your new home. :-)
Working with Mark was a great experience from start to finish. He was kind, responsive, patient, and truly cared for my buyers through the entire process.Communication was great and most importantly he got the deal done smoothly and on time!...
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Reply from Owner
June 2nd, 2026 08:54 AM
Jennifer, I'm grateful for your kind words and I'm pleased to know that the experience was positive for both you and your clients. Ensuring smooth communication and timely completion is always a priority for me, and I'm glad it met your expectations....
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As a first time homebuyer, I felt very confused when it came to this process. Mandy answered all of my questions and provided resources to research more information. She never pushed me forward if I needed to slow down for questions and over...
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Reply from Mandy Dudley
May 26th, 2026 07:15 PM
Aspen, thank you so much for your kind words! You were absolutely amazing to work with, and I’m so grateful I got to be part of your first homebuying journey. I know the process can feel overwhelming at times, but you asked great questions...
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Amazing experience
Reply from JT Roemer
May 26th, 2026 07:04 PM
I'm glad to hear you had a positive experience, Blake. Thank you for your kind words, and if there's anything else I can assist you with, please feel free to reach out. PS - I love the Frog on the side of the work building, it looks amazing!...
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Trudi with Ruoff was fantastic to work with, knowledgable, personable, and timely.
Reply from Trudi Parton, Ruoff Mortgage
June 17th, 2026 05:48 PM
Anna, I'm pleased to know you found my service knowledgeable, personable, and timely. Working with you was a great experience, and I'm thankful for your feedback. If there's anything else I can assist you with, please don't hesitate to reach...
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Brian Huff, Ruoff Mortgage has received a review with 5 star rating from Chanda E
Reply from Owner
June 7th, 2026 01:38 AM
Thank you, Chanda, for the great rating. I'm grateful for your support and am here if you ever need anything.
I felt like I was invited to ask any questions I had at any point in the process. Brian was open and honest throughout the process! I couldn't have done it without him!
Reply from Brian Huff
June 5th, 2026 05:35 PM
I'm so thankful for your kind words, Chanda. I'm pleased to hear that you felt comfortable asking questions and that my openness was helpful to you. If you need any more assistance, please feel free to reach out.
communicatin and very smoothly process
Reply from Laura Mullen, Ruoff Mortgage
May 26th, 2026 06:21 PM
Melanie, I'm pleased to hear that you found the communication effective and the process smooth. Thank you for sharing your experience with me!
The communication was excellent . Amy answered all of our questions promotly and took the time to explain every step and process.
Reply from Amy Schroeder, Ruoff Mortgage
May 26th, 2026 07:46 PM
I'm grateful for your kind words, Ryan. It's appreciated to know that you appreciated the communication and found my explanations helpful throughout the process. Enjoy that beaustiful new home! If there's anything else you need, please feel...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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