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Guild Mortgage - Patience Bates
Loan Officer | NMLS# 284235
The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
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Business Hours
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Very helpful and responsive.
Reply from Guild Mortgage - Patience Bates
February 3rd, 2026 06:47 PM
Kelsie,Thank you so much for the 5‑star review, and congratulations on your new home! It was such a pleasure working with you both—I really enjoyed getting to know you throughout the process. If you ever have questions or need anything down...
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Patience was great during the whole process. She answered all my questions thoroughly and addressed all my concerns, making the whole process go smoothly and str free.
Reply from Guild Mortgage - Patience Bates
January 21st, 2026 06:50 PM
Thank you so much for your 5_star review and the kind words! It was truly a pleasure working with you. I’m glad I could answer your questions and help make the process smooth and stress-free. Please don’t hesitate to reach out if you ever need...
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I cannot say enough good things about Patience. She was incredibly knowledgeable, supportive, and kind throughout the entire mortgage process. Even when challenges came up, she stayed on top of everything, communicated clearly, and made sure...
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Reply from Guild Mortgage - Patience Bates
December 12th, 2025 08:59 PM
I'm truly touched by your kind words! It was an absolute pleasure to guide you through the mortgage process, and I’m so glad you felt supported every step of the way. Challenges can happen, but working together and keeping communication clear...
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Working with Patience is always such a great experience. Her communication is excellent, she’s incredibly easy to work with, and most importantly, she makes my clients feel truly seen, supported, and confident throughout the process. A lender...
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Reply from Guild Mortgage - Patience Bates
December 12th, 2025 08:37 PM
Thank you so much for the kind words! I truly love working with you and your clients. Looking forward to continuing to work together.
Patience did a great job communicating and staying on top of day to day changes that were out of our control. She made sure everything was ready in a timely fashion. Thank you!
Reply from Owner
December 2nd, 2025 05:09 PM
Sarah, Thank you so much for the 5_star review, it made my day! I really appreciate you recognizing that. It was important to me to keep communication clear and stay proactive despite the challenges. You did a great job representing the seller...
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Patience did a great job communicating and staying on top of day to day changes that were beyond our control.
Reply from Guild Mortgage - Patience Bates
November 25th, 2025 02:34 PM
Sarah, Thank you so much for the 5_star review, it made my day! I really appreciate you recognizing that. It was important to me to keep communication clear and stay proactive despite the challenges. You did a great job representing the seller...
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Will use this company again, if ever needed - Patience was great!
Reply from Owner
November 14th, 2025 01:58 PM
Thank you so much for your 5-star review—it truly means the world to me! The greatest compliment I can receive is earning your trust again, so when you’re ready for your next loan, I’ll be here to help.
Well organized, Patience was awesome - was informed during the process. You have to provide quite a bit of info at the beginning (website was easy enough to use, just drop in attachments as required).
Reply from Guild Mortgage - Patience Bates
November 14th, 2025 02:01 PM
“Thank you so much for your 5-star review! I’m thrilled to hear you found me well-organized—I work hard every day to stay on top of things. Keeping you informed throughout the process is always my goal, and I’m glad that came through. If you...
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had an excellent experience working with Patience! The entire process was smooth, transparent, and stress-free from start to finish. They took the time to explain every step, answered all my questions promptly, and found the best rate possible....
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Reply from Guild Mortgage - Patience Bates
November 13th, 2025 08:19 PM
Cole, thank you so much for the thoughtful 5-star review! It was a true pleasure working with you both on the purchase of your first home. I’m honored to have been part of such an exciting chapter in your lives. Wishing you many happy memories...
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Thank you very much for such a great experience with my refinance!
Reply from Guild Mortgage - Patience Bates
October 29th, 2025 04:59 PM
Thank you so much for the 5-star review!It was a pleasure working with you again on the refinance of your home.I truly appreciate the trust you’ve placed in me once more—it means the world to me.If you ever need anything, I’m just a call away....
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About
The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Residential Mortgage loans
Pre approvals
Credit analyzer and repair
Down payment assistance
first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
Bridge
Conventional
Down Payment Assistance
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Positions
- Guild Mortgage - Mortgage BankerMay 22nd, 2015 - Current
Memberships
- Mortgage Action Alliance (MAA)
- Affiliate Member of the Medina County Board of Realtors
- National Association of Mortgage Brokers
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Addresses and Serving Areas
Primary Serving Area
Year Started
1996
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 284235
Awards
Achievements
- Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
- Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
- 2025 Five Star Professional Award recipient
Hobbies
- Gardening
- Peloton and working out
- Cooking
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Disclaimer
I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.